What are the responsibilities and job description for the Multi-Line Representative - State Farm Agent Team Member position at Beth Prince - State Farm Agent?
Benefits:
You May Be a Great additional to our team as a Multiline Representative at Beth Prince State Farm if:
At Beth Prince State Farm, we’re here to help people protect what matters most. We take pride in serving our community with education, communication, care, and real support. Whether we’re helping someone navigate a claim or personalize a plan that provides coverage for their cars, houses, retirement or life, we believe in doing meaningful work that makes a difference to each person we work with. If you're looking to grow your career and income, take time to listen and guide, and be part of a team that strives to do our best every day, you’ll fit right in with us.
Responsibilities:
- Opportunity for advancement
- Paid time off
- Training & development
- 401(k) matching
- Bonus based on performance
- Competitive salary
You May Be a Great additional to our team as a Multiline Representative at Beth Prince State Farm if:
- You’re the person people call first when life goes sideways — calm, steady, listens and ready to help.
- You genuinely care about your family, friends and your community and want to make a positive impact on the people around you.
- You’re a natural relationship-builder who earns confidence quickly by learning more and making recommendations. You believe you would be great at working with new customers by showing them that we keep their needs first and why we are a perfect choice to help them protect the people and things that are important to them.
- You listen first, then guide, making customers feel understood while confidently providing the best recommendations to complete the best solution they feel they need. While showing them that our agency will continue to foster a long term, customer caring relationship unlike other companies they have worked with in the past.
- You’re motivated by goals and growth, and you know how to turn needs-based conversations into confident customer decisions that truly help customers.
At Beth Prince State Farm, we’re here to help people protect what matters most. We take pride in serving our community with education, communication, care, and real support. Whether we’re helping someone navigate a claim or personalize a plan that provides coverage for their cars, houses, retirement or life, we believe in doing meaningful work that makes a difference to each person we work with. If you're looking to grow your career and income, take time to listen and guide, and be part of a team that strives to do our best every day, you’ll fit right in with us.
Responsibilities:
- Communicate with customers to understand their concerns and provide recommendations with our available product information to complete the solution.
- Assist in developing relationships with new customers across multiple product lines.
- Support daily office operations, including documentation, scheduling, and follow-up activities.
- Make outbound calls to reach out to prospective customers to provide quotes to help with the solutions they are requesting.
- Maintain accurate records and ensure a consistent customer experience.
- Collaborate with team members to achieve office objectives.
- Being able to communicate effectively in both written emails but verbally as well is a must. You must be comfortable with talking to new people and creating new relationships.
- Strong organizational abilities with attention to detail.
- Comfortable working in a steady-paced environment.
- Prior experience and knowledge of the insurance industry is preferred. A customer service role, business office setting is required.
- Must possess or be able to obtain necessary state insurance licenses.