What are the responsibilities and job description for the Front Desk Receptionist position at Beth EL Wellness & Chiropractic?
Job Overview
We are seeking a professional, welcoming , personable and detail-oriented Front Desk Receptionist to be the welcoming face of our chiropractic and wellness office. In this vital role, you will serve as the first point of contact for our patients in person and over the phone. Your proactive approach, excellent communication skills, and ability to manage multiple tasks efficiently will help maintain smooth office operations.
*This is a POSITION, not just a job*
*This is a standing position and involves a lot of short distance walking*
Responsibilities
- Greet patients warmly and professionally
- Managing the phone and text messaging system with courteous phone etiquette, and prompt, accurate responses.
- Managing and running multiple software programs simultaneously
- Managing multiple forms of payment from patients
- Presenting financial plans to patients
- Handle incoming emails, inquiries, and faxes with clarity and promptness
- Scheduling and coordinating appointments/managing calendars for the Doctor and Therapy technician
- Perform clerical duties such as proofreading documents, managing office supplies, and managing lists for the doctor (ex. supplements that need to be ordered)
- Maintaining office atmosphere and cleanliness
Requirements
- Must have a strong work ethic
- Demonstrates Attentive & Active Listening / Taking instruction from the Doctor
- Demonstrates and respects awareness of time
Experience
- Excellent organizational skills with the ability to prioritize tasks effectively
- Demonstrates customer service skills with a friendly and professional demeanor
- Familiarity with phone systems, data entry, filing procedures, and proofreading is highly desirable
This role is perfect for a motivated individual that is eager to contribute to the overall experience and overseeing of our wellness office environment. Your role makes just as much of an impact as our doctor and technician performing the treatments of our patients..
Benefits:
- Employee discount
Work Location: In person