Registered Nurse Manager

Summary

Manage all aspects of the day-to-day operations of the nursing and clinical support staff Department including clinical and administrative supervision of Licensed Practical Nurses and Medical Assistants, triaging same-day or walk-in patients, monitoring patient flow, and assuring excellent customer (patient and provider) satisfaction.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

• Recruit, train and supervise all clinical and support staff for the medical departments, including laboratory and specialty services (herein referred to as clinical services).
• Oversee all daily operations with the department, including but not limited to nursing assignments, ordering medical equipment and supplies, emergency equipment, adherence to OSHA guidelines, availability of patient educational materials, etc.
• Oversee laboratory orders including the monthly reconciliation of tests ordered and received.
• Assist CMO in organizing, coordinating, implementing, and participating in quality assurance and clinical meetings; prepare QA and CQI reports for monthly committee meetings respectively.
• Develop, implement and monitor support staff schedules to ensure proper coordination with provider schedules.
• Provide direct clinical care to patients when needed.
• Provide triage services as needed.
• Attend all meetings and training sessions as required.
• Immediately report any problems or unusual occurrences to supervisor.
• Practice accepted infection control measures in accordance with the OSHA Blood borne Pathogens Standards, and Center Policies and Procedures.
• Provide clinical in-service training on an ongoing basis to Licensed Practical Nurses and Medical Assistants.
• Provide oversight to ensure and maintain patient flow to providers and efficient patient departure from clinic.
• Provide oversight for the ordering of medical supplies and durable medical equipment.
• Coordinate delivery and tracking of pharmaceutical samples.
• Provide health education and follow-up for patients regarding preventive and chronic care.
• Participate in collaborative initiatives to address health promotion and chronic care.
• Coordinate communication between Betances and admitting ER and hospital centers.
• Perform other duties and projects as assigned by the CMO.

QUALIFICATIONS:

• Bachelor's Degree: Nursing
• NYS Licensed Registered Nurse
• Minimum Three (3) years of experience in Primary Care Center or Ambulatory Center (FQHC preferred)

REQUIRED SKILLS:

• Demonstrated track record of organization, focus, and ability to work in a fast-paced clinic.
• Strong familiarity with quality assurance guidelines and application.
• Experience managing laboratory ordering, reconciliation and reports.
• Working experience with electronic medical databases and records software. (eClinical Works preferred)
• Ability to manage multiple tasks, meet deadlines, and maintain accurate records.
• Ability to communicate effectively with employees, colleagues, and auditors.
• Ability to lead and motivate a team, delegate tasks, and provide performance feedback.
• Bilingual English/Spanish strongly preferred.