Front Desk Staff (Night shift 11-7)

Overview
We are seeking a professional and organized Front Desk Staff member to join our team. This role is vital in providing exceptional customer service, managing administrative tasks, and ensuring smooth office operations. The ideal candidate will possess strong communication skills, proficiency with office management tools, and the ability to handle multiple responsibilities efficiently. Bilingual abilities and experience with medical or dental reception are a plus. This position offers an opportunity to work in a dynamic environment where organizational skills and attention to detail are highly valued.

Responsibilities

• Greet visitors and clients promptly, professionally, and courteously
• Manage multi-line phone systems, screen calls, and direct inquiries appropriately
• Schedule appointments using calendar management tools and coordinate meeting logistics
• Maintain accurate data entry and filing systems for efficient record keeping
• Handle incoming and outgoing correspondence via email, mail, and other channels
• Utilize Microsoft Office Suite, Google Workspace, and QuickBooks for administrative tasks
• Support office management activities including proofreading documents, managing office supplies, and organizing files
• Provide excellent customer support by addressing inquiries and resolving issues promptly
• Assist with clerical duties such as typing, data entry, and maintaining organized records
• Ensure proper phone etiquette is maintained at all times

Requirements

• Proven experience in office management, clerical work, or administrative support
• Strong computer literacy including proficiency with Microsoft Office (Word, Excel), Google Workspace, and data entry skills
• Experience with multi-line phone systems and excellent phone etiquette
• Ability to handle customer service interactions professionally and effectively
• Bilingual skills are preferred to serve diverse client needs
• Familiarity with QuickBooks or bookkeeping is a plus
• Strong organizational skills with attention to detail and accuracy in proofreading and data entry
• Excellent time management skills to prioritize tasks efficiently
• Previous experience as a medical or dental receptionist or personal assistant is advantageous
• Office experience involving calendar management, filing, and office supply coordination is desirable

This role requires a dedicated individual who can manage multiple responsibilities with professionalism and efficiency. The successful candidate will contribute significantly to maintaining a welcoming environment while supporting daily administrative functions.

Job Types: Full-time, Part-time

Pay: $9.50 - $11.00 per hour

Work Location: In person

Salary : $10 - $11