What are the responsibilities and job description for the Front Desk Agent position at Best Western University Inn at Valparaiso?
About us
Best Western University Inn at Valparaiso is a small business in Valparaiso, IN. We are professional, agile and our goal is to We seek the highest quality standard motivated and professional workers. Our dedication to our customers is the most important value. We show in empathy and work together as a team to build a strong foundation. Our hospitality towards our guest is what matters come with a smile and always be happy.
Our work environment includes:
- Modern office setting
- Food provided
- The ability to check guest in and out
- Handle cash flow
- Handle online flow of calls and customers that are present at the same time
- Welcome guest pon there arrival and checking in
- Respond to guest complaints in a timelyand a professional manner
- Prvide information abot our rates, avialabilty, rooms and amenities
- Upsell rooms as needed on a everyday base
- Properly and professional dress attire ( Uniform)
- Work with a PBX system
- Handled food product
- Inspected rooms while working the front desk on days that needed
- Work under pressure on days that t's short staff and busy
- Ability to jump in to other department when asked with no problem
- Has multiple training in Hospitality departments
Job Type: Part-time
Pay: $12.00 - $14.00 per hour
Benefits:
- Employee discount
Experience:
- Hotel experience: 1 year (Required)
Work Location: In person
Benefits:
Employee Discounts, Job Training, Vacation & Paid Time OffSalary : $12 - $14