What are the responsibilities and job description for the Hotel Front Desk Agent position at Best Western St. Augustine Beach Inn?
Front desk associate wanted for a busy 50 room hotel located in St. Augustine Beach. Responsibilities include:
- Check in customers using computer programs and equipment and provide guests with directions to their room
- Inform customers of all on-site amenities and any relevant information that is needed to use them
- Handle and resolve guest complaints
- Invoice and bill guests for their stay and services used
- Communicate with guests to better understand their individual needs to provide them with the best service possible
Front desk experience is preferred, but not required. Experience with Visual Matrix Property Management Systems is a huge plus.
Must be dependable, have reliable transportation and be available to work mornings or nights, as well as weekends and holidays.
Please apply then call (904) 461-9990.
Pay: $15.00 - $16.00 per hour
Benefits:
- Employee discount
- Health insurance
- Paid time off
Education:
- High school or equivalent (Required)
Experience:
- Hotel Experience: 1 year (Preferred)
- Front Desk: 1 year (Preferred)
Work Location: In person
Salary : $15 - $16