What are the responsibilities and job description for the Front Desk Receptionist position at Best Western Plus Twin Falls?
Overview
We are seeking a dedicated and professional Front Desk Receptionist to join our team. This role is essential in creating a welcoming environment for our clients and ensuring smooth operations at the front desk. The ideal candidate will possess excellent phone etiquette, strong organizational skills, and a friendly demeanor. This position requires proficiency in various office tasks, including data entry and clerical duties, while also providing support to our dental team.
Duties
- Greet and assist clients upon arrival, ensuring a positive first impression.
- Manage incoming phone calls with professionalism and courtesy, addressing inquiries or directing calls as necessary.
- Perform data entry tasks accurately, maintaining up-to-date client records in our system.
- Schedule appointments and manage the calendar for the dental team efficiently.
- Handle clerical duties such as filing, faxing, and scanning documents as needed.
- Utilize office software and phone systems effectively to support daily operations.
- Assist with billing processes using QuickBooks or similar accounting software when required.
- Maintain a clean and organized front desk area to promote a professional atmosphere.
- Support bilingual communication with clients when necessary to enhance service delivery.
Qualifications
- Previous experience as a receptionist or in a similar office role is preferred.
- Strong phone etiquette and communication skills are essential for interacting with clients and team members.
- Proficiency in data entry with attention to detail is required for maintaining accurate records.
- Familiarity with dental office procedures is a plus but not mandatory; training will be provided.
- Organizational skills are crucial for managing multiple tasks efficiently in a fast-paced environment.
- Bilingual candidates are encouraged to apply to better serve our diverse clientele.
- Experience with QuickBooks or other accounting software is advantageous but not required.
Join us as we strive to provide exceptional service while fostering a supportive work environment!
Job Type: Part-time
Pay: From $14.00 per hour
Work Location: In person
Salary : $14