What are the responsibilities and job description for the Front Desk Agent position at Best Western Plus North Canton Inn & Suites?
Job Summary
We are seeking a dynamic and friendly Front Desk Agent to serve as the welcoming face of our organization. In this vital role, you will manage front desk operations, provide exceptional customer service, and support administrative functions to ensure smooth daily operations. Your positive attitude, organizational skills, and ability to handle multiple tasks efficiently will help create a professional and inviting environment for clients, visitors, and team members alike. This paid position offers an exciting opportunity to develop your office management skills while contributing to a vibrant team.
Responsibilities
- Greet visitors and clients warmly, ensuring they feel welcomed and attended to promptly
- Manage multi-line phone systems to answer inquiries, direct calls, and take messages accurately
- Handle data entry tasks using Microsoft Office, Google Workspace, and other office software with precision
- Maintain organized filing systems, including electronic documents and physical records such as invoices and client files
- Support appointment scheduling and calendar management for staff or departments as needed
- Assist with clerical duties such as proofreading documents, managing correspondence, and preparing reports
- Provide excellent customer support by addressing inquiries professionally and efficiently
- Perform general office management duties including supply inventory checks and maintaining a tidy reception area
Requirements
- Proven experience in office management, clerical work, or customer service roles with a focus on front desk responsibilities
- Strong computer literacy with proficiency in Microsoft Office Suite (Word, Excel, Outlook), Google Workspace, and data entry skills
- Excellent phone etiquette with experience handling multi-line phone systems in a professional setting
- Bilingual abilities are highly desirable to serve diverse clientele effectively
- Exceptional organizational skills with the ability to multitask and prioritize tasks efficiently
- Attention to detail in proofreading, filing, and maintaining accurate records
- Previous experience as a medical or dental receptionist or personal assistant is a plus but not required
- Knowledge of bookkeeping or QuickBooks is advantageous for handling basic financial transactions
- Ability to manage time effectively in a fast-paced environment while maintaining professionalism
Join our team as a Front Desk Agent where your enthusiasm for organization and customer service will shine! We are dedicated to fostering a supportive environment that values your contributions while offering opportunities for growth. This paid role is perfect for motivated individuals eager to develop their administrative expertise within a lively workplace.
Pay: From $14.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
Work Location: In person
Salary : $14