Front Desk Receptionist

Front Desk Responsibilities:

• Reception duties including greeting Guests
• Handle multiple phone lines and phone calls
• Check in and out approximately 101 guest rooms per day
• Have the ability to multi-task
• Capable of sitting and/or standing for long periods of time
• Great communication skills between Guests and team members
• Must be able to read, write, speak and hear English
• Must possess good cognitive skills in the areas of problem solving and reasoning to assist in addressing a wide variety of Guest requests
• Demonstrate respect, sensitivity and concern for Guest needs with a professional and pleasant manner
• Must have good corrected vision to see a computer screen and verify data entries
• Must be able to use both hands for heavy amount of phone, filing and typing
• May have to lift up to 25 pounds
• Must have basic math skills and money handling — be able to settle and refund payments
• While a Uniform is provided, a neat, crisp professional office appearance is essential