What are the responsibilities and job description for the Front Desk Receptionist position at Best Western Kiva Inn?
Job Overview
We are seeking an energetic and detail-oriented Front Desk Receptionist to be the welcoming face of our organization. In this vital role, you will serve as the first point of contact for visitors, clients, and team members, ensuring a smooth and professional experience. Your proactive attitude and excellent organizational skills will help maintain efficient office operations, manage communications, and support administrative functions. This paid position offers an exciting opportunity to develop your office management expertise while contributing to a positive workplace environment.
Duties
- Greet visitors warmly and direct them appropriately, ensuring a positive first impression.
- Manage multi-line phone systems, answer inquiries promptly, and route calls efficiently.
- Handle incoming and outgoing correspondence, including emails, mail, and packages.
- Maintain accurate data entry records using productivity software such as Microsoft Office and Google Workspace.
- Schedule appointments, manage calendars, and coordinate meetings with attention to detail.
- Perform clerical tasks including filing, proofreading documents, and maintaining organized records.
- Support office management activities such as supply inventory, filing systems, and basic bookkeeping using QuickBooks or similar tools.
- Provide excellent customer service by addressing questions professionally and supporting client needs with patience and clarity.
Skills
- Proven experience in office management or administrative support roles with strong organizational skills.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace applications.
- Familiarity with data entry, filing systems, and clerical procedures to ensure accuracy and efficiency.
- Excellent phone etiquette with experience managing multi-line phone systems in a professional setting.
- Bilingual abilities are highly valued to serve diverse client bases effectively.
- Technical proficiency in using productivity software, calendar management tools, and basic bookkeeping programs like QuickBooks.
- Strong typing skills with attention to detail for proofreading documents and maintaining records.
- Customer service orientation with a friendly demeanor to support visitors and clients at the front desk.
- Previous experience as a medical or dental receptionist is a plus but not required; relevant personal assistant experience is also beneficial.
- Ability to prioritize tasks efficiently while managing time effectively in a fast-paced environment.
Join us in creating an inviting atmosphere where professionalism meets warmth! This role offers a dynamic work environment where your organizational talents will shine while supporting daily office operations. We value proactive individuals who thrive on delivering exceptional customer support and maintaining seamless administrative workflows—your energy will make a difference every day!
Pay: $15.50 - $16.00 per hour
Work Location: In person
Salary : $16 - $16