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Housekeeping Supervisor

Best Western Inn/Suites/Bethlehem
Allentown, PA Full Time | Part Time
POSTED ON 1/4/2026
AVAILABLE BEFORE 5/3/2026

Job Summary

Bi-Lingual (spainsh)

Holidays & weekends are mandatory with reliability.
We are seeking an experienced and dedicated Housekeeping Supervisor to oversee daily operations within our hospitality or institutional environment. The ideal candidate will lead a team of housekeeping staff, ensure high standards of cleanliness, and maintain a welcoming and safe environment for guests or residents. This role requires strong leadership skills, extensive cleaning knowledge, and a background in hospitality or custodial services. The Housekeeping Supervisor plays a vital role in maintaining the overall appearance and hygiene of the facility, ensuring guest satisfaction and operational efficiency.

Duties

  • Supervise and coordinate the daily activities of housekeeping staff to ensure efficient operations
  • Develop cleaning schedules and assign tasks to team members based on priorities and workload
  • Conduct inspections of guest rooms, public areas, and back-of-house spaces to ensure cleanliness standards are met
  • Train new staff on cleaning procedures, safety protocols, and customer service expectations
  • Oversee floor care activities including carpet cleaning, waxing, and polishing to maintain surface quality
  • Manage inventory of cleaning supplies and equipment, ensuring proper usage and timely replenishment
  • Enforce safety policies related to industrial cleaning, janitorial practices, and use of cleaning chemicals
  • Address guest or resident concerns promptly to resolve issues related to cleanliness or service quality
  • Collaborate with management to implement improvements in housekeeping procedures and service delivery

Qualifications

  • Proven experience in cleaning, janitorial services, or custodial work, with a focus on hospitality or industrial cleaning environments
  • Prior experience in housekeeping management or supervisory roles within hotels or similar facilities is highly desirable
  • Strong knowledge of floor care techniques and general cleaning procedures
  • Excellent leadership skills with the ability to motivate and manage a diverse team
  • Familiarity with hospitality standards and customer service excellence
  • Ability to train staff effectively on safety protocols, cleaning methods, and equipment use
  • Exceptional organizational skills with attention to detail in maintaining cleanliness standards
  • Physical stamina to perform cleaning tasks as needed and oversee multiple areas simultaneously
  • Relevant certifications in industrial cleaning or custodial management are a plus

This position offers an opportunity to lead a dedicated team committed to maintaining high standards of cleanliness and guest satisfaction. We seek motivated candidates who are passionate about hospitality excellence and possess strong supervisory capabilities.

Job Types: Full-time, Part-time

Pay: $15.00 - $17.00 per hour

Expected hours: 32 – 40 per week

Work Location: In person

Salary : $15 - $17

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