Housekeeping Manager

Housekeeping Manager

Manage the operations of the housekeeping staff while promoting a safe environment and quality service to achieve maximum guest satisfaction, protection of assets and minimal expenses.

ESSENTIAL JOB FUNCTIONS:

• Supervise the housekeeping staff; providing open communication, training, coaching and counseling and providing performance feedback to ensure maximum efficiency.
• Supervise and inspect the cleaning of the guest suites, public areas, and back of the house; ensure compliance with accident/loss prevention programs, health/sanitation standards and regulations to achieve a high level of cleanliness and guest satisfaction.
• Issue assignments to staff reviewing special requests and areas of concentration to ensure a smooth flow of the housekeeping operation.
• Issue supplies/goods to staff at beginning of shift in order to control inventory and ensure proper supplies are available while controlling expenses.
• Respond to guest requests, concerns and problems to ensure guest satisfaction.
• Log items into Lost and Found and answer inquires to maintain controls and ensure guest satisfaction.
• Implement training programs to ensure appropriate procedures, also providing protection of the hotel, guests, staff and company assets.
• Conduct and supervise completion of Deep Cleaning programs and additional projects to improve the day to day cleanliness of the hotel and property.
• Comply with attendance rules and be available to work on a regular basis.
• Perform the duties of a line-level Housekeeping Room Attendant, Houseman, and Laundry Attendant during times of low occupancy, staff call-outs, and during heavy demand periods.
• Perform any other job-related duties as assigned.

REQUIRED SKILLS AND ABILITIES:

• Must have the ability to communicate in the local language.
• Self-starting personality with an even disposition.
• Maintain a professional appearance and manner at all times.
• Can communicate well with guests.
• Must be willing to “pitch-in” and help co-workers with their job duties and be a team player.
• Ability to grasp, lift, push, carry or otherwise move materials weighing up to 100 lbs.
• Ability to move throughout building, bend, stoop and reach to assist other staff members, i.e., room attendants, housepersons, and inspectors to complete their individual tasks if situation demands.

· Frequently bending, stooping and kneeling

· Able to work alone as well as being a team member

· Have the ability to work a flexible schedule including nights, weekends and/or holidays

Pay: $15.00 per hour

Benefits:

• Employee discount
• Health insurance
• Opportunities for advancement
• Paid time off
• Paid training

Work Location: In person

Salary : $15