What are the responsibilities and job description for the Guest Room Attendant position at Best Western Graham's?
Guest Room Attendant
Job Type: Variable or Full-Time | Hourly
Reports To: General Manager or Housekeeping Supervisor
Location: [Best Western Graham's, Murdo, SD]
Make Every Stay Feel Like Home
At Bird Dog Equity Partners, hospitality starts with our people. As a Guest Room Attendant, you play an important role in creating the clean, comfortable, welcoming environment our guests count on.
You’ll be the person behind the scenes making sure every room is fresh, inviting, and ready for the next guest. Your attention to detail, positive attitude, and pride in your work help create great stays—and great memories.
If you take pride in a job well done, enjoy staying active, and like knowing your work makes a difference, we’d love to have you on our team!
Who We Are
Bird Dog Equity Partners is a hotel investment and management company built around one simple belief: people come first.
Our purpose goes beyond hospitality. We strive to create lifelong relationships and enrich the lives of everyone we serve—including our team members, guests, and investor partners.
Our culture is guided by the Bird “Dogma”:
We Put People First
We Dependably Drive Results
We Constantly Keep a Positive Attitude
We Never Stop Improving, Ever
We Relentlessly Solve Problems
These values aren't just words on a wall. They're how we work, support one another, and take care of our guests every day.
What You'll Do
As a Guest Room Attendant, you'll help keep our hotel looking its best and ensure every guest walks into a room that feels clean, comfortable, and cared for.
Your responsibilities will include:
Clean and maintain guest rooms and assigned areas, including sweeping, mopping, dusting, and polishing.
Make beds, change linens, and refresh rooms according to hotel standards.
Empty trash and dispose of waste safely and properly.
Ensure guest rooms are clean, orderly, fully stocked, and ready for inspection.
Follow established cleaning and quality standards consistently.
Check and replenish guest-room supplies and other consumables as needed.
Report maintenance concerns, damage, missing items, safety issues, or other unusual situations to a supervisor.
Respond to guest requests with professionalism, patience, and a friendly attitude.
Properly use and care for cleaning equipment and supplies.
Follow all health, safety, and company policies and procedures.
Work efficiently while maintaining a high standard of quality.
Pitch in as a team and help solve problems when they arise.
What We're Looking For
You don't need to have a perfect résumé to be successful here. We’re looking for someone who takes pride in their work, cares about people, and is willing to roll up their sleeves and get the job done.
The ideal candidate will have:
Previous housekeeping or professional cleaning experience preferred.
A strong attention to detail and pride in maintaining high standards.
The ability to work independently with minimal supervision.
A friendly, customer-focused attitude.
Good organization, prioritization, and time-management skills.
The ability to work efficiently without sacrificing quality.
Dependability and a positive, team-oriented approach.
The ability to communicate effectively in English.
A high school diploma or equivalent preferred.
A Few Things to Know
This is an active, hands-on position. Guest Room Attendants should be comfortable being on their feet and performing physical tasks throughout the workday, including reaching, kneeling, stooping, bending, and moving throughout guest rooms and work areas.
Most importantly, we're looking for people who care—about our guests, their teammates, and the quality of their work.
Join the Bird Dog Team
At Bird Dog Equity Partners, every team member contributes to the guest experience. Whether you're making a bed, solving a guest request, or simply making sure a room feels just right, your work matters.
If you're dependable, hardworking, positive, and ready to be part of a team that puts people first, we'd love to meet you.
This job description is intended to describe the general nature and level of work performed by a Guest Room Attendant. It is not an exhaustive list of all duties, responsibilities, or qualifications. Additional responsibilities may be assigned as business needs require.
About Best Western Graham's
Located near South Dakota's Original 1880 Town and 50 miles from the State Capital, our Murdo hotel is your home away from home. We're located right off the I-90, which makes it easy for business and leisure travelers alike to get around the region.Salary : $26,242 - $30,824