What are the responsibilities and job description for the Sr. Manager - Intelligent Transport Systems (ITS) position at Best Star Group - FZE?
Job Title: Senior Manager - Intelligent Transport Systems (ITS) - Onsite
Full Time - (No sponsorship available for this requirement)
Salary : $135K-$150K with full time benefits
Requirement Details:
- Lead and oversee all transportation technology maintenance operations, ensuring efficient service delivery, compliance, and operational excellence.
- Develop and implement operational standards, maintenance procedures, performance metrics, and long-term strategies supporting business growth and evolving ITS technologies.
- Manage operational budgets, cost controls, forecasting, resource planning, and financial performance while supporting estimating and pricing activities.
- Ensure compliance with contractual obligations, regulatory requirements, traffic engineering standards, safety regulations, and client service expectations.
- Direct and support program managers, supervisors, and field teams, ensuring effective workforce scheduling, equipment utilization, and resource allocation.
- Oversee maintenance and support activities for Intelligent Transportation Systems (ITS), including CCTV, DMS, traffic detection systems, fiber optics, wireless communications, networking, and roadway technology infrastructure.
- Manage emergency response operations, after-hours support coverage, escalated technical issues, customer concerns, and critical operational incidents.
- Lead employee development through mentoring, hiring, performance management, succession planning, and fostering a culture of safety, accountability, and continuous improvement.
- Ensure quality assurance through oversight of fleet assets, testing equipment, tools, inventory management, compliance audits, and client performance reviews.
- Serve as a senior client liaison and industry representative, supporting stakeholder engagement, contract management, operational review meetings, and business development initiatives.
Qualifications:
- 10 years of experience in ITS, transportation technology, roadway operations, traffic signal systems, or infrastructure maintenance.
- Minimum 5 years of leadership experience managing technical operations and field service teams.
- Strong knowledge of traffic management systems, ITS devices, communications infrastructure, networking technologies, service-level agreements, and maintenance performance standards.
- Proven experience managing budgets, schedules, operational efficiency, multi-site teams, and service delivery programs.
Regards,
HR Team
Salary : $135,000 - $150,000