Infor CloudSuite (Syteline) - ERP Analyst

Position: Infor CloudSuite (Syteline) - ERP Analyst - Onsite

Full Time - No sponsorship or transfers available for this position

Salary: $100K - $120K plus benefits

Responsibilities:

• Evaluate and enhance operational workflows across the order-to-cash lifecycle
• Provide functional and technical assistance to ERP end users across departments
• Support ERP administration activities including system maintenance, troubleshooting, and enhancement efforts
• Conduct ERP training and onboarding sessions tailored to department-specific processes
• Create, revise, and maintain process documentation and operational procedures
• Develop and monitor reporting dashboards and business performance metrics
• Investigate system-related issues and partner with users to identify effective resolutions
• Collaborate with cross-functional stakeholders to gather, analyze, and document business requirements
• Assess existing workflows and recommend process improvements while considering downstream operational impacts
• Prepare business and technical documentation for both internal teams and external stakeholders
• Facilitate workshops, requirement discussions, validation sessions, and testing activities
• Present project updates, findings, and recommendations to leadership and business teams
• Coordinate user acceptance testing efforts and validate system functionality against business expectations
• Serve as a primary resource for ERP users during adoption of new functionality and process changes

Qualifications:

• Hands-on experience supporting ERP applications in a manufacturing or operational environment.
• Exposure to Infor CloudSuite (Syteline) or similar ERP.
• Bachelor’s degree required; advanced business education preferred
• Minimum of five years of experience in a Business Analyst or ERP-focused role
• Strong analytical thinking, communication, and problem-solving abilities
• Advanced SQL querying and data analysis skills
• Demonstrated experience improving operational and ERP-related processes
• Proven ability to work with and lead cross-functional teams across multiple business areas

Regards,

HR Department.