Demo

Quality Manager

Best Metal Products
Grand Rapids, MI Full Time
POSTED ON 10/22/2026
AVAILABLE BEFORE 2/17/2027

Company Overview

Best Metal Products has been a leading manufacturer of custom welded hydraulic cylinders for original equipment manufacturers in the mobile and industrial markets since 1950. We are a privately owned and operated company dedicated to delivering high-quality products that meet and exceed our customers’ expectations.

Job Summary:

The Quality Manager is responsible for providing technical and administrative leadership to ensure that performance and quality of products conform to established company, international and governmental regulatory standards, agency guidelines, and customer requirements by implementing and maintaining quality assurance policies, processes, procedures and controls. The development and execution of various activities to address customer complaints and nonconformances to quality system requirements; management of documentation required to support the quality system; development and execution of continuous improvement projects derived from data analysis. The focus will be on streamlining various processes and procedures, while implementing best practices within an ISO 9001 Quality Management System (QMS).

Key Responsibilities:

· QMS maintenance, monitoring, and improvements

· Manage, mentor, and evaluate the quality engineering and inspection team

· Develop and conduct quality training programs for plant personnel regarding QMS updates, procedures, and quality tools

· Supervise incoming raw material inspections, in-process production checks, and final product release testing

· Monitor and analyze key performance metrics such as scrap rate, first-pass yield, customer defect ppm, and on-time delivery impact

· Investigate customer complaints and non-conformance issues, driving effective internal resolution

· Manage and calibrate all facility measurement, test, and inspection equipment

· Support purchasing in supplier selection, monitoring, and addressing supplier quality concerns

· Drive continuous quality improvements by performing internal audits on test methods and the quality system; identifying and documenting non-conformances; assigning corrective & preventative actions; and performing follow up verifications to ensure actions taken are effective.

· Utilizes quality tools (e.g. PFMEA, MSA, process flow and control plans, etc.) to identify and develop recommendations for managing risk and support customer requirements

Qualifications:

· Bachelor’s degree in quality management, mechanical, manufacturing, or industrial engineering

· Eight years of quality experience working within an ISO 9001, IATF 16949, or equivalent quality management system.

· Two years of experience in a leadership role

· Strong leadership, organizational, and decision-making skills

· Excellent communication and interpersonal abilities

· Solid understanding of manufacturing processes, quality standards, and regulatory requirements

· Proficiency in production management software and MS Office Suite

· Ability to analyze data and make informed decisions under pressure

Work Environment:

This position operates in a manufacturing facility and requires regular presence on the production floor. Occasional evening or weekend work may be required to meet production deadlines.

Pay: $100,000.00 - $110,000.00 per year

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Work Location: In person

Salary : $100,000 - $110,000

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