Pet Transportation Specialist

Our Pet Transportation Specialists provide safe and professional transit for our pet guests, ensuring they arrive at our facility and return home with the utmost care. We focus on safety, reliability, and providing a seamless experience for both pets and their owners.

We are an Employee-owned and operated company that is expanding, which provides many growth opportunities within the company. We currently have over 80 locations in twenty-six states coast-to-coast and have been in business for 30 years.

We offer: 

• Health, dental, vision, life insurance, STD/LTD, 401K with company matching
• ESOP - Employee Stock Ownership Plan (100% company paid)
• Paid vacation
• Uniforms
• Pet supply and service discounts and more!

Responsibilities

• Safe Transit: Pick up and drop off pet guests from/to their homes, ensuring they are secure in the vehicle and arrive safely at the facility.
• Professional Hand-off: Present pets directly to owners and handle pet belongings and contracts (signatures/check-in) with excellence.
• Vehicle Maintenance: Maintain, clean, and sanitize vehicles after each use; strictly adhere to all motor vehicle laws and safety regulations.
• Pet Engagement: Monitor playgroups, interact with pets, and assist in valet zones when needed.
• Communication: Identify irregular animal behavior and communicate road or pet concerns immediately to the Manager on Duty.
• Safety Standards: Keep pets crated or leashed at all times and ensure all human riders wear seatbelts while the vehicle is in motion.

Qualifications & Job Functions

Skills Required

• Possess a love of animals and a professional manner at all times.
• Clean Driving Record: Must pass a background check of driving record and hold a current, valid driver’s license.
• Strong Communication: Ability to resolve problems quickly and interact professionally with customers and co-workers.
• Physical Ability: Lift/carry 40 pounds or more and stand/walk/climb stairs frequently.
• Flexibility: Ability to work evenings, weekends, and holidays.
• Environment: Able to work on a computer system and handle dogs in environments with exposure to animal dander and sanitation chemicals.

Essential Job Functions

• Safe Handling: Follows strict safe handling procedures for pets in and out of vehicles.
• Reliability: Abides by all facility rules, regulations, and smoke-free vehicle policies.
• Teamwork: Supports the Mission and Philosophy of Paws Pet Resort and Best Friends Pet Care, Inc.

Required Education & Experience

• High School Graduate or Equivalent.
• Minimum of 1 year of experience in a customer-facing role.

Salary : $16