What are the responsibilities and job description for the Sanctuary Ambassador - Visitor Information position at Best Friends Animal Society?
Location:Kanab, Utah-Information Station (Sand Caves parking lot)
Hiring Range: Thisposition's hourly wageis$18.00 per hour,plus great benefits!
This is for a Seasonal Full-Time Sanctuary Ambassador:Thursday through Monday;weekends and holidays included.Shifts will consist of 8:00am-5:00pm and 9:00am-6:00pm throughout the season.The end date for this role is tentatively October 31st, 2026.
Position Summary: BestFriends Animal Sanctuary hasapproximately 25,000- 30,000 annual visitors.The Sanctuary Ambassador isafirst point of contact, and they play an integral role in welcoming our visitors anddiscussing theoptions at hand for a glimpse into our life-saving work. They are informed and up to date on all Sanctuary happenings, Best Friends' mission, and any new developments on the horizon. The Sanctuary Ambassadoris responsible forproviding ourInformation Stationvisitors with an engaging and informativeexperience,while answering questions about touring,volunteeringand visiting the Sanctuary. The Information Station is located in the Sand Caves parking lot directly off Highway 89.
Culture Statement and Responsibility:
We believe in treating everyone with kindness and compassion, building trust throughauthenticityand followingthrough oncommitments. We prioritize well-being alongside our mission, fostering strong relationships through open communication and transparent feedback. Diversity and inclusion are integral to our culture, enriching team dynamics by valuing diverse perspectives. Each team memberis responsible forcreating an inclusive environment where all voices are respected and contributing to a workplace that embodies our shared values and commitment to progress. By consistently aligning our actions with our Guiding Principles, we strengthen our culture and ensure that our values are lived every day.
Essential Duties and Responsibilities:
Greet allvisitors in a warm and inviting manner, both in theInformation Stationand across the Sanctuary.
Provide information about tours,volunteer opportunities, adoptions, andtheoverall mission of Best Friends.This includes assisting with on-the-spot sign-ups fortime-sensitiveactivities.
Lead craft making activities for drop-in volunteers.
Invite and encourage all visitors to become members and donors ofBestFriends Animal Society.
Sell snacks and beverages throughPOSsystem,maintaininventory.
Other duties as assigned.
Skills and Experience:
Genuine passion foranimal welfare andthe mission of Best Friends Animal Society.
Experience in a customer service-centric role.
Experience working in the tourism industry is desired.
Ability to work independentlywith minimal supervision.
Ability toretainand relaylarge amountsof information.
Knowledge of local area and attractions in addition to Sanctuary experiences.
Strong interpersonal skills, positive attitude,teamplayer, personable, professional, and able toget alongwith people from different backgrounds.
Well-developed organization skills to juggle multiple competing tasks and demands; withaccurate,appropriate, clear, and concise written and verbal communication skills; and strong listening skills.
Resourceful, get-it-done attitude; ability to adapt to new processes; detail-oriented, problem-solving, seeking answers independently and enthusiastically.
Self-motivated to keep informed of facts about Best Friends news, events, and informational material to accurately relay them to visitors.
Proficient computer skills area must. Microsoft Office, Outlook, and Google Docs are preferred.
Bilingual or multilingual skills are preferred but not required.
Physical Requirements:
Able to stand and sit for extended periods of time, and perform dailyactivitiesincluding, but not limited to lifting, carrying, reaching, stooping, squatting, cleaning, and bending.
Work at a computerforextended periods of time with repetitive typing, arm, and hand motion.
Work indoors and outdoors in a variety of weather conditions including extreme heat and cold.
Comfortable workingindependentlywithin an enclosed space.
Daily hours and days of the week may vary according to the needs of thedepartment'sschedule; position includes weekends, and holiday work.
Thank you for your interest in pursuing a career at Best Friends Animal Society. Best Friends Animal Society is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to their race, color, religion, ancestry, national origin, sex, sexual orientation, age, disability, marital status, or domestic partner status.
Applicants for employment in the U.S. must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the U.S. by Best Friends Animal Society.
Salary : $18