What are the responsibilities and job description for the Seasonal Visitor Experience Associate position at Lowell Observatory?
This job was posted by https://www.azjobconnection.gov : For more
information, please see: https://www.azjobconnection.gov/jobs/7428132
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POSITION ANNOUNCEMENT
Visitor Experience Associate
\*Seasonal through August 2026\*
Lowell Observatory seeks applications for the position of Visitor
Experience Associate (VEA). The visitor
experience team helps inspire visitors wonder and interest in astronomy
and other STEM related topics. Visitor
Experience Associates have an enthusiastic approach to greeting and
helping visitors to the observatory that will
result in increased store sales, membership recruitment and positive
visitor feedback.
Responsibilities
Enthusiastically welcome and greet visitors to Lowell Observatory
Possess a positive attitude towards Lowells visitors providing them
superior service.
Understand and promote Lowell Observatorys mission to pursue the study
of astronomy, maintain
quality public education and outreach programs and bring the results of
astronomical research to the
general public.
Attend and educate oneself on programming to become an informed resource
for visitors.
Inform and recruit visitors about Lowells membership program
Learn Lowells sales software systems and be able to ring in admissions,
gift shop sales, memberships
any other register transactions.
Become knowledgeable about all products we carry i.e. telescope,
binoculars, book, etc.
Able to learn product physical locations and restock merchandise on a
daily basis as well as throughout
the day as needed.
Maintain cleanliness of visitor center lobby and restrooms throughout
the day (i.e. pick up paper towels
and tissue off bathroom floor and place in the trash) and restock paper
products when necessary
Disinfect high touch surfaces between guest groups in the giftshop and
lobby.
Perform tasks necessary to open and close the gift shop and visitor
center, including turning alarm on
and off, counting cash, turning registers on and off and resetting store
product, etc.
Check email, website and daily task lists in order to have complete
understanding of public program-
related activities going on at Lowell Observatory
Communicate information about daily public program happenings to
visitors and staff
Answer phone and be able to answer callers questions or direct them to
the correct person and/or
provide contact information
2 \| P a g e
Qualifications And Expectations
Ability to work varied hours/days including nights, weekends, and
holidays.
Demonstrate effective sales techniques
Demonstrate a high level of integrity in the proper processing of
customer transactions
Candidates must possess basic math skills
Demonstrate cash handling experience
Willingness and ability to learn
Must enjoy interacting with people
Strong communication abilities
Strong attention to detail
Reliability
Experience And Education
High school diploma or general education degree (GED) is required.
Prefer one-year excellent guest service and
one-year cash handling, or an equivalent combination of education and
experience.
WORKING CONDITIONS
This position requires long periods of standing, bending, stretching,
and reaching. Speaking and listening, both in
person and while using the telephone. Ability to occasionally lift boxes
of merchandise up to forty pounds onto a
wheeled device for moving from building to building. Some work on
displays may require a ladder with 2-4
steps. Moving throughout the campus, on sometimes uneven terrain,
sometimes in low light.
The working conditions described here represent those an employee may
encounter while performing essential
functions of this job. Reasonable accommodation may be made to enable
individuals with disabilities to perform
Essential Functions.
Status: Temporary/Part-Time/Hourly
Term: June - August 2026 with the possibility of extension
Hours: 20-29 hours per week
Compensation: \$20.90/hour
FLSA Classification: Non-Exempt
Benefit Eligible: See below\*
Location: Lowell Observatorys Mars Hill Campus- Flagstaff, AZ
To Apply
Please send the following documents to jobs@lowell.edu
Lowell Application (https://lowell.edu/about/career-opportunities/)
Resume
Letter Of Interest Addressing Your Qualifications
Phone numbers and e-mail addresses of three professional references
Review of applications will begin on April 28th
[mailto:jobs@lowell.edu](mailto:jobs@lowell.edu)
information, please see: https://www.azjobconnection.gov/jobs/7428132
1 \| P a g e
POSITION ANNOUNCEMENT
Visitor Experience Associate
\*Seasonal through August 2026\*
Lowell Observatory seeks applications for the position of Visitor
Experience Associate (VEA). The visitor
experience team helps inspire visitors wonder and interest in astronomy
and other STEM related topics. Visitor
Experience Associates have an enthusiastic approach to greeting and
helping visitors to the observatory that will
result in increased store sales, membership recruitment and positive
visitor feedback.
Responsibilities
Enthusiastically welcome and greet visitors to Lowell Observatory
Possess a positive attitude towards Lowells visitors providing them
superior service.
Understand and promote Lowell Observatorys mission to pursue the study
of astronomy, maintain
quality public education and outreach programs and bring the results of
astronomical research to the
general public.
Attend and educate oneself on programming to become an informed resource
for visitors.
Inform and recruit visitors about Lowells membership program
Learn Lowells sales software systems and be able to ring in admissions,
gift shop sales, memberships
any other register transactions.
Become knowledgeable about all products we carry i.e. telescope,
binoculars, book, etc.
Able to learn product physical locations and restock merchandise on a
daily basis as well as throughout
the day as needed.
Maintain cleanliness of visitor center lobby and restrooms throughout
the day (i.e. pick up paper towels
and tissue off bathroom floor and place in the trash) and restock paper
products when necessary
Disinfect high touch surfaces between guest groups in the giftshop and
lobby.
Perform tasks necessary to open and close the gift shop and visitor
center, including turning alarm on
and off, counting cash, turning registers on and off and resetting store
product, etc.
Check email, website and daily task lists in order to have complete
understanding of public program-
related activities going on at Lowell Observatory
Communicate information about daily public program happenings to
visitors and staff
Answer phone and be able to answer callers questions or direct them to
the correct person and/or
provide contact information
2 \| P a g e
Qualifications And Expectations
Ability to work varied hours/days including nights, weekends, and
holidays.
Demonstrate effective sales techniques
Demonstrate a high level of integrity in the proper processing of
customer transactions
Candidates must possess basic math skills
Demonstrate cash handling experience
Willingness and ability to learn
Must enjoy interacting with people
Strong communication abilities
Strong attention to detail
Reliability
Experience And Education
High school diploma or general education degree (GED) is required.
Prefer one-year excellent guest service and
one-year cash handling, or an equivalent combination of education and
experience.
WORKING CONDITIONS
This position requires long periods of standing, bending, stretching,
and reaching. Speaking and listening, both in
person and while using the telephone. Ability to occasionally lift boxes
of merchandise up to forty pounds onto a
wheeled device for moving from building to building. Some work on
displays may require a ladder with 2-4
steps. Moving throughout the campus, on sometimes uneven terrain,
sometimes in low light.
The working conditions described here represent those an employee may
encounter while performing essential
functions of this job. Reasonable accommodation may be made to enable
individuals with disabilities to perform
Essential Functions.
Status: Temporary/Part-Time/Hourly
Term: June - August 2026 with the possibility of extension
Hours: 20-29 hours per week
Compensation: \$20.90/hour
FLSA Classification: Non-Exempt
Benefit Eligible: See below\*
Location: Lowell Observatorys Mars Hill Campus- Flagstaff, AZ
To Apply
Please send the following documents to jobs@lowell.edu
Lowell Application (https://lowell.edu/about/career-opportunities/)
Resume
Letter Of Interest Addressing Your Qualifications
Phone numbers and e-mail addresses of three professional references
Review of applications will begin on April 28th
[mailto:jobs@lowell.edu](mailto:jobs@lowell.edu)
Salary : $21