What are the responsibilities and job description for the Service Technician position at Best Ford?
SERVICE TECHNICIAN
Automotive Service | Full-Time | In-Person
Greater Merrimack Valley, MA | Flexible Schedule
ABOUT US
We are an established, family-oriented automotive group with a strong reputation for integrity, professionalism, and outstanding customer service throughout the greater Merrimack Valley. As we prepare to open an exciting new location, we are building a team of dedicated professionals who share our commitment to doing things the right way.
Our reputation has been built on being easy to do business with, honest in every interaction, and focused on creating a pressure-free experience for every customer. What makes us different is our people. Our team is accessible, knowledgeable, and accountable. We follow proven processes, because we know that when the process is followed, the results will come.
We are deeply committed to the communities we serve, actively supporting local organizations and families through donations, sponsorships, and hands-on involvement. We are more than just a business — we are part of the community, and we act like it.
ABOUT THE ROLE
A growing automotive dealership in the greater Merrimack Valley is seeking a skilled Service Technician to join our team at a new location. The right candidate will bring a strong technical background, ASE certification, and factory training. Day-to-day responsibilities include performing work on specific repair orders and diagnosing vehicle systems with accuracy and efficiency. This is an outstanding opportunity to join a brand-new facility with modern equipment and a team built to support your success.
RESPONSIBILITIES
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Perform work specified on repair orders with efficiency and in accordance with dealership standards
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Test-drive vehicles and test components using diagnostic tools and special service equipment
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Diagnose, maintain, and repair vehicle systems including engine, transmission, electrical, steering, suspension, brakes, and air conditioning
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Communicate directly with the Service Advisor to keep customers informed of additional service needs and provide time estimates
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Execute warranty repairs in accordance with manufacturer specifications
QUALIFICATIONS
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2 years of Service Technician experience preferred
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High school diploma or equivalent required; ASE Certification required
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Manufacturer factory certification preferred; prior dealership experience a plus
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B-level qualifications including Diagnostic, Electrical, and Engine Repair
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Mechanical and troubleshooting skills with ability to operate electronic diagnostic equipment
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Dexterity, steady hand, and excellent hand-eye coordination
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Ability to learn new technology, repair procedures, and manufacturer specifications
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Valid driver’s license with a clean driving record
WHY JOIN OUR TEAM
We invest in our technicians through continuous training, factory certification programs, and clear paths for advancement. You’ll work with the latest diagnostic technology in a brand-new facility with a team that values skill, precision, and professionalism.
WHAT WE OFFER
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Pre-Employment Screening: All applicants must successfully complete pre-employment screening, including a background check, motor vehicle record (MVR) review, and drug testing, as a condition of employment.
Equal Opportunity Employer
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local law.
We are committed to providing reasonable accommodations for qualified individuals with disabilities. Please notify us during the application process if you require an accommodation.
Apply Today — An Exciting Opportunity Awaits
Submit your resume to be considered for this confidential opening. Qualified candidates will be contacted directly.