Receptionist

Best Foot Forward is a nonprofit based in Boca Raton, serving at-risk and foster care students throughout Palm Beach County. We are looking for a highly organized and detail-oriented Receptionist to join our incredible team! This candidate will serve as the first point of contact for Best Foot Forward and will provide a warm, professional, and welcoming experience for students, families, volunteers, donors, visitors, and staff. This role supports the daily operations of the office by managing front desk responsibilities, assisting with administrative tasks, and providing general support to ensure a positive and organized office environment.

This is a full-time (40 hours per week) with remote Fridays.

Best Foot Forward is a growing agency with an exceptional work environment. We offer generous PTO, dental and vision insurance, medical insurance, a 401K plan and other benefits. This is a salaried position, amount commensurate with experience.

Key Responsibilities

• Greet and welcome visitors, volunteers, students, families, and guests.
• Create a welcoming and professional front office environment.
• Maintain a clean, organized, and welcoming office environment, including the lobby, conference room, kitchen, and bathrooms.
• Complete daily opening and closing office procedures.
• Ensure meeting spaces are prepared, stocked, and ready for staff, board, and committee meetings.
• Manage office calendars, including conference room and meeting space scheduling.
• Coordinate office closures, holiday signage, out-of-office messaging, and summer hours communications.
• Maintain and update office procedures to ensure accuracy and efficiency.
• Assist Volunteer Coordinator with sign-in sheets, name tags, and basic needs.
• Answer and route incoming phone calls and distribute messages or voicemails appropriately.
• Provide basic troubleshooting support for common office technology issues, including printers and computers.
• Assist with setup of new office technology, including computers, phones, laptops, and other equipment.
• Assist with external IT support for advanced technical issues.
• Receive, sort, and distribute incoming mail and packages.
• Prepare outgoing mail and packages as needed.
• Assist with scanning, copying, filing, and document preparation.
• Assist with preparation and setup for staff meetings, volunteer activities, board meeting and internal events.
• Support office celebrations and special occasions as needed.
• Update contact information in Outlook and Constant Contact.
• Receive donations and notify appropriate staff members.
• Assist with donation documentation and tracking as needed.
• Assist with Best Foot Forward events, meetings, and activities as needed.
• Assist staff with special projects and administrative tasks as assigned.
• Run occasional errands as needed.

Qualifications & Skills

• Previous receptionist, customer service, or administrative experience preferred.
• Proficient with computers, email, and office technology.
• Strong organizational skills and attention to detail.
• Ability to multitask and prioritize responsibilities.
• Friendly, professional, and welcoming demeanor.
• Excellent verbal and written communication skills.
• Enjoys interacting with people and supporting a collaborative team environment.

Best Foot Forward is dedicated to empowering foster care and at-risk youth to achieve educational success, build confidence, and create brighter futures. Through consistent support, guidance, and meaningful connections, we help students believe in what's possible - giving them the tools to get there.

If you are excited about the opportunity to join our dynamic team, please submit your resume. We look forward to hearing from you and exploring how your skills and experience align with our agency's mission and goals!

Salary : $38,000 - $45,000