What are the responsibilities and job description for the Receptionist position at Southern Healthcare Management?
Would you enjoy using your customer service and organizational skills in a healthcare setting? Are you looking for an organization that offers great teamwork, caring culture and room to grow? Then come join us!
As a Front Desk Receptionist, you will use your organizational skills and great customer service to manage the front desk in a long-term care and short-term rehabilitation / sub-acute care / skilled nursing center. You will greet and check in visitors, family members and vendors per center protocols, provide them with direction in the center, maintain an updated directory for the center, manage the center's main phone line and direct calls to the appropriate contacts, maintain office files and records, and assist job applicants upon arrival with completing employment documents and ensure they are picked up for interviews by hiring managers in a timely manner. We offer a great culture with a sincere appreciation for everyone! You will be a part of a caring approach in everything we do.
Qualifications:
- High School Diploma or equivalent required.
- Prior receptionist, administrative support, or related office or customer service experience a plus.
- Must have basic computer skills with ability to navigate windows and internet programs.
- Must have great customer service skills and ability to multitask between phone, emails, systems and walk-ins
Our Service Standards:
- Sincere Appreciation...for everyone
- Hearing Needs...and responding quickly
- Caring Approach...in everything we do
- Managing Situations...for positive outcomes
Learn more about Florida's Care Provider Background Screening Requirements https://info.flclearinghouse.com
Qualifications:
• Minimum high school diploma or equivalent.• Exceptional customer service skills and telephone etiquette.• Solid PC skills (Microsoft Office products)
PHYSICAL DEMANDS AND ENVIRONMENTWorking in normal office environment, employee may be required to sit, bend, stoop, use keyboard, see, talk and hear. May occasionally lift objects of 10 to 25 lbs. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. OTHER REQUIREMENTSAgrees to adhere to and oversee communication of privacy guidelines relative to the confidentiality of residents' protected health information. Participates in (or conducts) company-sponsored training to safeguard against improper use and disclosure of such information. Monitors and ensures compliance with company policies, procedures and state and federal law.