What are the responsibilities and job description for the Guest Services Manager - Events position at BEST Crowd Management?
Join the BEST Crowd Management Team as a Guest Services Manager - Events!
Are you ready to lead and inspire a team to deliver exceptional event experiences? As an Event Manager at BEST Crowd Management, you’ll oversee and coordinate all aspects of event operations, ensuring top-notch customer satisfaction and seamless execution. Under the guidance of our leadership team, you’ll be at the heart of our operations, making every event a success!
Why Work at BEST Crowd Management?
It is the policy of BEST Crowd Management to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, veteran status, or disability in accordance with applicable federal laws. In addition, BEST Crowd Management complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment including, but not limited to hiring, placement, assignment, promotion, termination, layoffs, recalls, transfers, leaves of absence, compensation, and training. It is also the policy of BEST Crowd Management not to honor requests that employees be assigned on the basis of sex or any other classification protected by law, unless such request is based on a bona fide occupational qualification for that assignment.
#BEST
Are you ready to lead and inspire a team to deliver exceptional event experiences? As an Event Manager at BEST Crowd Management, you’ll oversee and coordinate all aspects of event operations, ensuring top-notch customer satisfaction and seamless execution. Under the guidance of our leadership team, you’ll be at the heart of our operations, making every event a success!
Why Work at BEST Crowd Management?
- Dynamic Environment: Be part of a team that thrives in the fast-paced, exciting world of event management.
- Career Growth: Opportunities for professional development and career advancement within the company.
- Team Spirit: Join a supportive and collaborative team that values each member’s contributions.
- Impactful Work: Play a crucial role in creating memorable experiences for event attendees.
- Flexibility: Enjoy a flexible work schedule that includes weekends, nights, and holidays, perfect for those who thrive outside the typical 9-5.
- Diverse Experiences: Work at a variety of events, from concerts and sports games to corporate gatherings and more.
- Competitive Salary: $75,000 - $80,000 / year
- Comprehensive Benefits: Enjoy health, dental, and vision insurance, 401(k) with company match, paid time off, and more.
- Work Location: Based in Baton Rouge, LA, you’ll be at the heart of our operations.
- Operational Excellence: Take charge of recruiting, hiring, security licensing, training, scheduling, and event day operations.
- Leadership: Supervise, motivate, coach, and train Event Supervisors, ensuring top performance and development.
- Client Relations: Maintain positive relationships with clients through regular contact and support.
- Problem Solving: Identify and address issues at events, and assist with investigations as needed.
- Emergency Response: Handle client or site emergencies with effective communication and swift action.
- Event Coordination: Manage all technical and managerial aspects of event operations, responding to client requests.
- Training: Develop and improve standard operating procedures and conduct on-the-job training.
- Maintenance: Ensure all procedures and training materials are up-to-date and all positions are well-maintained and organized.
- Additional Duties: Perform other responsibilities as required.
- Experience: 1-3 years of professional-level experience, preferably in security, event staffing, law enforcement, or military.
- Customer Service: At least one year of experience in customer service, security, or a related field.
- Flexibility: Ability to work a flexible schedule, including weekends, nights, and holidays.
- Communication: Excellent oral and written communication skills in English.
- Judgment: Good independent judgment and discretion, with the ability to notify superiors when necessary.
- Adaptability: Respond effectively to changes in situations or information.
- Background Check: Ability to pass a background check.
- Frequent sitting, standing, walking, talking, or hearing.
- Extended periods of standing or walking (up to 10 hours).
- Occasional climbing, stooping, bending, or reaching above shoulders.
- Work in confined spaces and various outdoor weather conditions.
- Occasionally lift, push, or pull up to 45 pounds.
- Specific vision abilities required, including close vision, distance vision, color vision, peripheral vision, depth perception, and focus adjustment.
- The work environment includes various conditions encountered while performing essential functions. Reasonable accommodations can be made for individuals with disabilities.
It is the policy of BEST Crowd Management to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, veteran status, or disability in accordance with applicable federal laws. In addition, BEST Crowd Management complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment including, but not limited to hiring, placement, assignment, promotion, termination, layoffs, recalls, transfers, leaves of absence, compensation, and training. It is also the policy of BEST Crowd Management not to honor requests that employees be assigned on the basis of sex or any other classification protected by law, unless such request is based on a bona fide occupational qualification for that assignment.
#BEST
Salary : $75,000 - $80,000