Medical Assistant / Patient Care Coordinator (Part-Time)

Boutique Primary Care & Behavioral Health Practice – West Hollywood Area A small, patient-centered primary care and behavioral health practice is seeking an experienced Medical Assistant / Patient Care Coordinator to support both front office and back office operations. This practice prioritizes thoughtful, patient-centered care rather than high-volume clinic workflows, allowing staff to focus on organization, communication, and quality care. This is a part-time role initially (~18–20 hours per week) in a calm, collaborative clinic environment with a mix of telehealth and in-person care. As the practice continues to grow, hours are expected to increase to approximately 24–32 hours per week over the coming months. Because this is a small private practice, strong organizational skills and attention to detail are essential. The ideal candidate is comfortable managing both patient coordination and clinical support tasks while maintaining excellent communication and reliability. This role is ideal for an experienced MA who enjoys working in a smaller, more personalized practice environment rather than a high-volume corporate clinic. ResponsibilitiesFront Office / Patient CoordinationAnswer clinic phones and assist with scheduling and rescheduling appointmentsRespond to patient inquiries via phone, SMS, or patient portalCoordinate referrals and send medical records when neededVerify insurance eligibility and assist with prior authorizationsCommunicate with pharmacies regarding prescriptions and refill requestsAssist with patient payments and basic billing coordinationManage fax communications and insurance portal requestsMaintain organized and timely patient communication Back Office / Clinical SupportRoom patients and obtain vitals when neededPerform venipuncture and assist with lab specimen handlingAssist with injections and basic clinical proceduresPrepare lab orders and coordinate specimen shippingMaintain exam room supplies and general clinic organization QualificationsMedical Assistant certification required3 years of medical assistant experience preferredExperience with both front office and back office responsibilitiesStrong venipuncture skills preferredExperience coordinating referrals, prior authorizations, and insurance communication preferredComfortable working in a small private practice environmentStrong attention to detail and ability to manage multiple tasksExcellent patient communication skillsFamiliarity with electronic medical records (EHR) ScheduleApproximately 18–20 hours per week initiallyExpected to increase to 24–32 hours per week as the practice growsPrimarily weekday daytime hoursSome schedule flexibility depending on clinic needs Compensation$25–30 per hour depending on experiencePart-time role with potential for hours to increase as the practice grows. How to ApplyPlease submit your resume and include a brief paragraph describing your experience with both front office and back office medical assistant duties.To help us identify applicants who carefully review job descriptions, please include the words “organized” and “HIPAA” somewhere in your response. Company DescriptionBest Coast Medical Management supports a small boutique primary care and behavioral health practice serving patients in the West Los Angeles and greater Los Angeles area. The clinic provides patient-centered medical care with a mix of in-person and telehealth visits, emphasizing thoughtful care, strong communication, and a calm clinical environment.

Salary : $25 - $30