What are the responsibilities and job description for the Brand Advocate Analyst position at Best Buy?
As the Brand Advocate Analyst on the Enterprise Product Management team, you’ll analyze Best Buy’s category performance and identify opportunities for improvement. You’ll partner with a vendor and internal teams to drive positive customer experiences and increase Best Buy’s customer satisfaction, revenue and market share. You’ll contribute to content strategy, guidelines and best practices while identifying industry trends.
This role is hybrid, which means you will work some days on site at the Best Buy location listed on this posting and some days virtually from home or another non‑Best Buy location. The specific work arrangements vary by role and team, and the recruiter or hiring manager will provide additional details during the hiring process.
What you’ll do
This role is hybrid, which means you will work some days on site at the Best Buy location listed on this posting and some days virtually from home or another non‑Best Buy location. The specific work arrangements vary by role and team, and the recruiter or hiring manager will provide additional details during the hiring process.
What you’ll do
- Deliver engaging, differentiated brand content on behalf of your assigned vendor that
- meets Best Buy’s style guide standards
- Offering industry expertise in product data and digital experiences
- Provide updates on product attributes, asset management and digital experiences
- throughout the product lifecycle
- Analyze content performance provide recommendations to enhance customer
- experience, improve conversion and grow incremental revenue
- Escalate any issues or non-compliance situations through the appropriate channels
- Maximize performance through effective partnerships and collaboration among peers
- and cross-functional teams.
Basic qualifications
- 1 year of experience in e-commerce, retail, marketing, merchandising, data analytics, or
- demand planning
- 1 year of analytical and problem-solving experience
- Intermediate proficiency in Microsoft Office: Abilities to include v-lookups, pivot tables
- and formulas
- Proven ability to influence without authority
Preferred qualifications
- 2 years of experience in e-commerce, product content management, or data
- management
- 2 years of basic data analysis experience with the ability to provide recommendations
- 2 years of vendor/third party relationship management
- Experience presenting to various levels within an organization
What’s in it for you
We’re committed to helping our people thrive at work and at home. Best Buy offers a range of benefits to support your overall well-being and provide support as you need it, especially at key moments in your life.
Our benefits include:
- Competitive pay
- Great employee discount
- Financial savings and retirement resources
- Support for your physical and mental well-being
Best Buy provides different types of leaves of absence (LOA) and potential pay sources to employees based on eligibility. The length of your LOA depends on your situation, where you live, your full-time or part-time employment status, and federal and state regulations. Intermittent or reduced-schedule leave is also available for certain medical or family care leaves. Paid time off (vacation or PTO) is offered to full-time and part-time employees based on work location, employment status, salary or hourly status (exempt/non-exempt), and years of continued or bridged service.
Certain roles, where market norms demand it, are eligible for various forms of incentive pay to drive performance and offer recognition for achieving financial and strategic results. For more information about our incentive pay plans, including eligibility, please refer to our Incentive Programs Summary.
For more information about benefits, LOA and paid time off, please refer to our Benefits Guide.
About us
As part of the Best Buy team, you’ll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life — in our stores, online and in customers’ homes.
Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We’re committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™
Best Buy is an equal opportunity employer.
Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.
Certain roles, where market norms demand it, are eligible for various forms of incentive pay to drive performance and offer recognition for achieving financial and strategic results. For more information about our incentive pay plans, including eligibility, please refer to our Incentive Programs Summary.
For more information about benefits, LOA and paid time off, please refer to our Benefits Guide.
About us
As part of the Best Buy team, you’ll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life — in our stores, online and in customers’ homes.
Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We’re committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™
Best Buy is an equal opportunity employer.
Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.