Business Process Analyst

Founded over 95 years ago, Altra Federal Credit Union has grown from a small group of members with a shared mission into a modern, forward‑thinking financial institution serving communities across the Midwest and beyond. While much has changed since our beginning, our purpose remains the same: to create member loyalty by providing products, services, and guidance that enable our members, staff, and communities to prosper.

We’re on the hunt for a Business Process Analyst to partner with our business units and bridge the gap between operations and technology. This is a high-impact role where your insights and analysis will directly support Altra’s mission to deliver exceptional member experiences and streamline business success.

Key Responsibilities

• Analyze current business processes to identify inefficiencies, risks, and opportunities for improvement.
• Collaborate with cross-functional teams to gather requirements and document workflows.
• Develop and implement process improvement strategies aligned with organizational goals.
• Create clear process models, reports, and documentation to communicate findings and support decision-making.
• Support automation and digital transformation initiatives.
• Monitor performance metrics and recommend adjustments for continuous improvement.

Qualifications

• Associates degree (or higher) in business administration, computer science, finance, management information or related field required.
• 3 years of experience in business analysis, process modeling/mapping, database methodology, or data modeling.
• Certificate in Business Analysis or Lean Six Sigma is a plus.

Skills & Abilities

• Strong analytical, communication, and problem-solving skills.
• Excellent listening, interpersonal, written and oral communication skills.
• Keen attention to detail and highly self-motivated.
• Experience with business requirements analysis and data modeling.
• A passion for teamwork, innovation, and creating meaningful change.
• Comfortable with navigating both technical and business conversations

Availability

• This position is salaried, full-time, 40- hours a week, Monday through Friday.
• Typical hours will be 8:00 a.m. to 5:00 p.m. CST
• Occasional evening work may be required to meet deadlines, but only as needed.

Work Environment

• This position will be fully remote for candidates residing in Altra’s approved remote states: CO, FL, GA, IA, MI, MN, NJ, NC, TN, TX, and WI.

Pay & Benefits

• Competitive annual salary starting at $76,320 , based on experience
• Comprehensive benefits package that includes medical / dental / vision coverage, group life insurance, and supplemental life insurance options.
• Up to a 6% employer-matched 401(k) additional 3% employer contribution.
• Two-weeks paid sabbatical every five years worked, plus four-week paid sabbatical at twenty years!
• Paid time off, volunteer time off, paid holidays, and your birthday off (paid)!
• Employee-only perks and discounts.

At Altra Federal Credit Union, you’ll be part of a team that values people over profits and puts members at the heart of everything we do. We believe in creating a supportive and collaborative workplace where employees are empowered to grow, develop their careers, and make a real impact in the lives of others. By joining Altra, you’ll not only gain the opportunity to build meaningful relationships with members and coworkers, but you’ll also be contributing to a mission-driven organization that is dedicated to improving the financial well-being of our members and the communities we serve.

Altra is proud to be a Great Place to Work® certified company seven years in a row; 92% of our employees say Altra is a great place to work! At Altra, we invest in each other and work together to make a difference in the communities we serve and to help people live their best lives! We support diversity in the workplace and are an Equal Opportunity Employer.

Salary : $76,320