What are the responsibilities and job description for the Appliance and Installation Sales Specialist position at Best Buy?
As an Appliance and Installation Sales Specialist, you’ll engage with customers to understand their needs, preferences and budget while providing expert service and recommendations, both in stores and in their homes. You’ll provide expertise and design proposals to customers seeking premium appliance solutions. You’ll then ensure products are delivered and installed, including post-sale support and follow-up. You’ll also partner with outside sales to coordinate all aspects of each project from beginning to end. In this role, you’ll work across a local micro-market of Best Buy stores.
What you’ll do
What you’ll do
- Maintain expert-level knowledge of all products in the appliance category, including specifications, features and benefits
- Achieve appliance sales targets
- Resolve customer inquiries, complaints and returns in a professional manner
- Provide regular sales forecasts and reports to management, including customer feedback and market trends
- Prioritize activities based on urgency and importance, set realistic deadlines, and use available resources to manage time effectively
- Maintain appliance department merchandizing and organization
Basic qualifications
- 2 years of customer relationship management experience or military service equivalent
- 2 years of experience building complex solutions in sales, customer service or related fields
- 2 years of sales experience in specialty products, luxury brands, custom design or premium products or military service equivalent
- Current, valid driver's license
- Be at least 21 years of age
- Have and maintain a driving record which meets Best Buy safety standards (e.g. minimal number of violations/accidents, etc.)
- Acquire and maintain any state or local licensing, as required, within 90 days of hire
Preferred qualifications
- Previous experience driving strategic business initiatives
- 2 years of experience in project management
- 2 years of leadership experience in business, military or related fields
What’s in it for you
We’re committed to helping our people thrive at work and at home. Best Buy offers a range of benefits to support your overall well-being and provide support as you need it, especially at key moments in your life.
Our benefits include:
We’re committed to helping our people thrive at work and at home. Best Buy offers a range of benefits to support your overall well-being and provide support as you need it, especially at key moments in your life.
Our benefits include:
- Competitive pay
- Great employee discount
- Financial savings and retirement resources
- Support for your physical and mental well-being
Best Buy provides different types of leaves of absence (LOA) and potential pay sources to employees based on eligibility. The length of your LOA depends on your situation, where you live, your full-time or part-time employment status, and federal and state regulations. Intermittent or reduced-schedule leave is also available for certain medical or family care leaves. Paid time off (vacation or PTO) is offered to full-time and part-time employees based on work location, employment status, salary or hourly status (exempt/non-exempt), and years of continued or bridged service.
Certain roles, where market norms demand it, are eligible for various forms of incentive pay to drive performance and offer recognition for achieving financial and strategic results. For more information about our incentive pay plans, including eligibility, please refer to our Incentive Programs Summary.
For more information about benefits, LOA and paid time off, please refer to our Benefits Guide.
About us
As part of the Best Buy team, you’ll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life — in our stores, online and in customers’ homes.
Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We’re committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™
Best Buy is an equal opportunity employer.
Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.
Certain roles, where market norms demand it, are eligible for various forms of incentive pay to drive performance and offer recognition for achieving financial and strategic results. For more information about our incentive pay plans, including eligibility, please refer to our Incentive Programs Summary.
For more information about benefits, LOA and paid time off, please refer to our Benefits Guide.
About us
As part of the Best Buy team, you’ll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life — in our stores, online and in customers’ homes.
Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We’re committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™
Best Buy is an equal opportunity employer.
Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.