What are the responsibilities and job description for the Experienced Optician position at BeSpoke Vision?
Do you love delivering a customized experience in optical or luxury retail? Would you like to help people select high end products that actually change their lives? Read on!
BeSpoke Vision needs an Experienced Optician who will help contribute to the best patient service experience. We are looking for someone who enjoys working with a team of compassionate and engaging professionals to provide exceptional care and a top tier experience to our patients!
In this role, you will assist patients with choosing multiple sets of eyewear that suit their style, hobbies, preferences and prescription; fill, order, dispense and adjust glasses and sunglasses; make accurate notes in our EHR; communicate with patients via phone and text; process financial transactions; greet and serve walk-in customers and more.
This is a full-time position offering the stability of a career in healthcare and NO WEEKENDS!
Pay range: $18 - $22 hourly
Prior eyecare or opticianry experience will be prioritized, but not absolutely required. We offer paid training to the right person with a great attitude, a helpful heart, and a love of learning!
Requirements
BeSpoke Vision is a fast-paced growing eye care practice that provides full service eye care, a world-renowned dry eye clinic, aesthetics clinic, clinical trials, specialty contact lens clinic, and an independent eyeglass boutique that offers personalized care toward each patient. We have an incredible team that doesn’t just meet the status quo, but strives to elevate eyecare and patient care. We love to come to work every day because we love what we do and we’ve built an office culture that is full of intention. If you’re looking to join a collaborative team where you will be valued for the amazing person you are, apply now!
Some Of What We Offer
BeSpoke Vision is an Equal Opportunity Employer (EOE). We’re looking for all kinds of people. To serve our patients at the highest level, we need a team with all kinds of different perspectives, experiences and backgrounds– and we intend to continue to cultivate that team. All hiring decisions are made on the basis of merit.
About BeSpoke Vision
BeSpoke Vision is a fast-paced growing eye care practice that provides full service eye care, a world-renowned dry eye clinic, specialty contact lens clinic, facial aesthetics, and an independent eyeglass boutique that offers personalized care toward each patient. We have an incredible team that doesn’t just meet the status quo, but strives to elevate eyecare and patient care. We love to come to work every day because we love what we do and we’ve built an office culture that is full of intention.
BeSpoke Vision needs an Experienced Optician who will help contribute to the best patient service experience. We are looking for someone who enjoys working with a team of compassionate and engaging professionals to provide exceptional care and a top tier experience to our patients!
In this role, you will assist patients with choosing multiple sets of eyewear that suit their style, hobbies, preferences and prescription; fill, order, dispense and adjust glasses and sunglasses; make accurate notes in our EHR; communicate with patients via phone and text; process financial transactions; greet and serve walk-in customers and more.
This is a full-time position offering the stability of a career in healthcare and NO WEEKENDS!
Pay range: $18 - $22 hourly
Prior eyecare or opticianry experience will be prioritized, but not absolutely required. We offer paid training to the right person with a great attitude, a helpful heart, and a love of learning!
Requirements
- Great work ethic.
- Excellent written and verbal communication.
- High school diploma or equivalent.
- 2 years successful high end or medical customer service or retail experience.
- The supreme ability to inspire confidence in patients and peers.
- High degree of professionalism.
- Ability to confidently work autonomously, knowing when to ask questions.
- Positive outlook.
- Strong desire to help people.
- Proficient with computers and technology.
- A sense of urgency without sacrificing thoroughness.
- The ability to confidently approach patients and guide financial discussions.
- You resonate with our core values of Elevate, Collaborate, Empower and Intention.
- Opticianry or Optometry Experience.
- Insurance/Billing Experience.
- ABO or CPO Certification.
- Associate Degree.
- Must be able to stand for long periods of time.
- Must be able to lift 20 pounds.
- Business Casual - Business Professional in a color coordinated schedule, a visual attire guide will be provided - and we give a wardrobe reimbursement stipend!
- Guiding patients through lens selection, measuring and collecting payment.
- Checking patients out and scheduling appointments.
- Frame styling patients.
- Having personable and meaningful conversations with patients and achieving objectives in a timely manner.
- Dispensing and adjusting glasses for patients.
- Processing patient paperwork into our software system.
- Greeting and serving walk-in customers.
- Keeping a tidy workstation and frame collection.
- Managing a list of to-dos, coordinating with patients as needed.
- Verifying lenses from the lab.
- Preparing eyewear dispenses.
- Continuing to build on and exceed the patient service experience.
- Contributing meaningfully during department and team meetings.
- Coordinating with the Optical Director.
- Continual Self Development.
- Other duties as assigned.
- Capable of working with all personality types.
- Olympic Level Listening Ability.
- Proactive.
- Ambitious.
- A Critical Thinker.
- A Clear and Direct Communicator.
- Passionate about self development and personal growth.
BeSpoke Vision is a fast-paced growing eye care practice that provides full service eye care, a world-renowned dry eye clinic, aesthetics clinic, clinical trials, specialty contact lens clinic, and an independent eyeglass boutique that offers personalized care toward each patient. We have an incredible team that doesn’t just meet the status quo, but strives to elevate eyecare and patient care. We love to come to work every day because we love what we do and we’ve built an office culture that is full of intention. If you’re looking to join a collaborative team where you will be valued for the amazing person you are, apply now!
Some Of What We Offer
- Health, Dental and In-house Vision Benefits.
- Paid vacation (PTO) and holidays after 90 days.
- 401K w/Company Match after 1 Year.
- Profit Sharing and education reimbursement.
- Multiple Sets of scrubs provided.
- Consistent Self and Team Development.
- Monday - Thursday Schedule; Most Fridays off and absolutely No weekends!
BeSpoke Vision is an Equal Opportunity Employer (EOE). We’re looking for all kinds of people. To serve our patients at the highest level, we need a team with all kinds of different perspectives, experiences and backgrounds– and we intend to continue to cultivate that team. All hiring decisions are made on the basis of merit.
About BeSpoke Vision
BeSpoke Vision is a fast-paced growing eye care practice that provides full service eye care, a world-renowned dry eye clinic, specialty contact lens clinic, facial aesthetics, and an independent eyeglass boutique that offers personalized care toward each patient. We have an incredible team that doesn’t just meet the status quo, but strives to elevate eyecare and patient care. We love to come to work every day because we love what we do and we’ve built an office culture that is full of intention.
Salary : $18 - $22