Medical Assistant

BERTIE COUNTY RURAL HEALTH ASSOCIATION

JOB DESCRIPTION

JOB TITLE: Medical Assistant

BASIC JOB PURPOSE: Assist with direct clinic services in the assigned department.

SUPERVISION: Reports directly to the Nursing Supervisor

TYPICAL PHYSICAL DEMANDS:

• Requires full range of body motion including manual and finger dexterity and hand-eye coordination.
• Requires standing and walking for extensive periods of time.
• Occasional lifting and carrying items up to 25 pounds.
• Requires corrected vision and hearing to normal range
• Requires working under stressful condition or working occasional irregular hours
• Requires some exposure to communicable diseases or body fluids

TYPICAL WORKING CONDITIONS: Frequent exposure to communicable diseases, toxic substances, medical preparations, and other conditions common to a clinic environment.

EXAMPLES OF DUTIES (NOT ALL INCLUDED)

• Obtaining patient’s weight, height, and vitals
• Obtaining medical histories
• Recording chief complaint as stated by the patient
• Preparing exam room for provider
• Stocking rooms with supplies at end of day (checklist)
• Assist provider as needed during the patient exam or procedure
• Administers medication per BCRHA policy and procedures for medical assistants
• At the direction of the provider of following a written provider order, obtains education materials for the patient.
• Calls in prescriptions, following written provider orders.
• Complete labs and diagnostic testing request and makes stat referrals according to provider’s order.
• Takes an active role in quality improvement efforts to serve as a participating member of BCRHA QI team.
• Serves as an integral part of provider(s) care team to assist with pre-visit planning, care management and other care team duties as assigned.
• Documents in the EHR according to BCRHA policy and procedure.
• The employee will perform other duties and responsibilities as assigned from time to time by the CEO (e.g. health fairs, workshops, seminars, meetings, etc.).

QUALITIES

This job requires:

• Integrity, i.e., being honest and ethical
• Dependability, i.e., being reliable, responsible and dependable in fulfilling obligations
• Organization, i.e., approaching tasks in a logical and sequential manner, minimizing confusion and avoiding inconsistencies
• Self-Control, i.e., maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior – even in difficult situations
• Stress Tolerance, i.e., accepting criticism and dealing calmly and effectively with high stress situations
• Attention to Detail, i.e., being careful about detail and thorough in completing work tasks
• Adaptability/Flexibility, i.e., being open to change (positive or negative) and to considerable variety in the workplace
• Cooperation, i.e., being pleasant with others on the job and displaying a good-natured, cooperative attitude

KNOWLEDGE, SKILLS, AND ABILITIES:

• Skills and knowledge of examination, diagnostic, and treatment room procedures.
• Knowledge of common safety hazards and precautions to maintain a safe work environment.
• Skill in assisting in a variety of treatments and medications as directed.
• Skills in taking vitals.
• Skills in maintain confidentiality and professionalism at all times.
• Skills in establishing and maintaining working relationships with patients, medical staff, and the public.
• Ability to maintain quality control standards.
• Ability to react calmly and effectively in emergency situations.
• Ability to read, understand, and respond to detailed oral and written instructions.
• Ability to communicate clearly.

EDUCATION: High school diploma or medical assistant certificate

EXPERIENCE: One year of work experience, preferably in a medical office setting.

Certification: Certification as a medical assistant is required.

ACCOMMODATION: Bertie County Rural Health Association has the right to modify the duties and functions of the job description based on the needs of the organization.

JOB DESCRIPTION REVIEW: This job description has been reviewed and updated, as necessary, at the employee’s annual review.

JOB STATUS: NON-EXEMPT

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person