CFS Case Manager Intern

Caring. Hope. Giving back. Our mission at the Bert Nash Center as the Community Mental Health Center (CMHC) of Douglas County is to advance the health of the community through comprehensive behavioral health services responsive to evolving needs and changing environments. We accomplish this by believing in our team. Each person that works for the Bert Nash Center contributes directly to the success of our clients, organization, and community. Our values of compassion, integrity, equity and hope reflect in everything we do.

A.  Responsibilities and Duties:  The primary responsibility of the Child & Family Services Intern Case Manager will be case management services, resource acquisition, crisis intervention, and outreach activities to specified youth and their families.  The Intern Case manager will also assist the CFS Attendant Care/Respite Supervisor with developing, scheduling and overseeing operation of psychosocial/respite groups.  Regular and predictable attendance is an essential function of this position.

Specific duties include:

• Assist in the development and implementation of the psychosocial/respite groups.
• Assist with scheduling staff for groups, and manage staff/child ratio.
• Ensure group activities and supplies are ready for group.
• Ensure that documentation for groups meets medical necessity.
• Provide case management services, resource acquisition, crisis intervention, and outreach activities.  Coordinate these services with other community health and social service agencies.
• Deliver services in a variety of locations, including but not limited to the client's home, the school, the Child & Family Services program site, or another community setting, on an as-needed basis.
• Provide transportation to and from various activities or appointments as indicated by the treatment plan or as instructed by the QMHP.
• Provide services on an as-needed basis both with respect to time-of-day and location.
• Deliver reimbursable hours of service compliant with established standards. 50% of the job would be direct services.
• Complete all paperwork associated with the financial, clinical, legal, or regulatory management of the case or the Center's operations in a timely and accurate manner.
• Assist with the evolution of an effective, efficient program of services.
• Respond to crises while ?on call? in rotation with other similarly-trained staff.
• Additional responsibilities may be assigned as circumstances warrant.

B.  Accountability:  The Child & Family Services Case Manager will be directly accountable to the Child & Family Services Team Leader or his/her/their designee.  The Child & Family Services Team Leader or his/her/their designee will, no less than annually, complete a performance evaluation in compliance with personnel policies.

C.  Qualifications:  The Child & Family Services Case Manager position requires:

• BA/BS degree or four years of equivalent education and/or experience working in the human services field;
• reliable transportation and automobile insurance; and a valid, unrestricted driver's license;
• prior computer experience and basic computer fluency;
• the ability to achieve within one's first six months of employment/practicum a working competency in the management and use of the Center's electronic medical record (EMR) software as demonstrated by timely and accurate documentation of the clinical record;
• the ability to work independently and in cooperation with others;
• strong organizational skills;
• strong oral and written communication skills;
• demonstrated strong interpersonal skills in working with diverse populations, consumers, and referring agencies;
• flexibility in assigned working hours;
• commitment to interdisciplinary and community mental health center approaches; and
• an energetic and positive approach to the rapidly-evolving changes and challenges of a complex work place.