What are the responsibilities and job description for the Client Care Coordinator position at Bert Nash Community Mental Health Center Inc?
Pay is commensurate with experience within a range of $18.75 - $23.00 per hour. Full time, non-exempt, benefits eligible. Bert Nash offers excellent benefits which include medical, dental, vision, KPERS retirement, life insurance, an Employee Assistance Program (EAP) providing free counseling and resources, and generous PTO.
Caring. Hope. Giving back. Our mission at the Bert Nash Center as the Community Mental Health Center (CMHC) of Douglas County is to advance the health of the community through comprehensive behavioral health services responsive to evolving needs and changing environments. We accomplish this by believing in our team. Each person that works for the Bert Nash Center contributes directly to the success of our clients, organization, and community. Our values of compassion, integrity, equity and hope reflect in everything we do.
Responsibilities: The primary responsibility of the Client Care Coordinator will be attention to clients and visitors upon their arrival for appointments. This position requires dependability which is defined as excellent attendance and timely arrival at the beginning of each assigned work shift.
Specific duties include but not limited to:
- Client Care Coordinators play a lead role in creating a welcoming and inclusive environment. This position is the main point of contact for the Client Care Manager, visitors and clients at Bert Nash.
- Greeting clients and visitors in a warm and friendly manner upon their arrival.
- Providing notification to staff of arrival of clients and visitors.
- Accepting and documenting receipt of payments for services, verifying demographic and insurance information at each visit.
- Assisting with scheduling/backfilling therapy appointments including follow up.
- Operating standard office machinery.
- Flexibility with working hours including evening shift.
- Additional responsibilities may be assigned as circumstances warrant
Qualifications: The Client Care Coordinator position requires but not limited to:
- High school diploma or equivalent
- Two years prior office/clerical related experience
- Prior computer experience and basic computer fluency.
- Strong typing and data entry skills
- Attention to detail, ability to maintain confidentiality.
- An ability to exercise sound, independent judgement.
- Flexibility in assigned working hours.
- An energetic and positive approach to the rapidly evolving changes and challenges of a complex work place.
Salary : $19 - $23