What are the responsibilities and job description for the Customer Service Representative position at Berman Auto Group?
Job Description
Berman Nissan of Chicago is seeking a professional, positive, and friendly Customer Service Representative to join our team!
Location: Berman Nissan of Chicago
Schedule: Monday-Saturday 8:00AM-5:00PM; (Sundays & one weekday off)
Pay: $20/hr Bonuses!
Remote: No
Benefits/Perks:
- Competitive PTO Policy
- Multiple low-cost medical insurance options
- Low-Cost Dental, Vision & Life Insurance Options
- Short Term & Long Term Disability
- Fully PAID Training
- 401K
- Automotive Service & Sales Discounts
- Outlined Career Path and Opportunities for Advancement!
Our Customer Service Representative are responsible for ensuring customer satisfaction and for communicating with our Service customers, in person. The ideal candidate is professional, positive, and has a very friendly attitude!
Responsibilities:
- Provide outstanding customer service with a friendly and professional demeanor
- Educate guests on available options through the Vehicle Exchange program
- Engage with new and existing customers to present opportunities for upgrading their current vehicle
- Act as a liaison between customers and the service department while their vehicle is being serviced
- Use strong decision-making and active listening skills to address customer needs
Qualifications
- Valid driver's license with a clean driving record (minimum of 3 years)
- Team player attitude with a strong sense of responsibility
- Fluent in Spanish, preferred
- Prompt, courteous, and enthusiastic personality
- Strong follow-up and multitasking abilities
- Strong computer skills
- Willing to undergo a pre-employment background check
Additional Information
All your information will be kept confidential according to EEO guidelines.
Category: Customer Service, Sales, Entry Level
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Salary : $20