What are the responsibilities and job description for the Service Coordinator position at Berkshire Hathaway Home Services Solutions Real Estate?
Overview:
The Property Management Service Coordinator supports daily building operations by organizing service requests, coordinating vendors, and ensuring a smooth experience for tenants and property owners. This role suits someone who is tech‑savvy, highly organized, and comfortable working independently in a fast‑paced environment.
Key Responsibilities
- Track, prioritize, and resolve maintenance and service requests using property management software.
- Coordinate with vendors, contractors, and the internal team to schedule and follow through on work orders in a timely manner.
- Maintain accurate records of service activities and communication logs using the property management software platform.
- Communicate clearly with tenants, provide updates on requests, and address general inquiries.
- Provide support throughout the application and leasing process.
- Coordinate all services upon a tenant move-out.
- Assist with lease renewals and the coordination of annual inspections.
- Maintain an updated available properties list illustrating which properties have working applications.
Qualifications
- Experience in property management, facilities coordination, or a related field.
- Strong technical skills, including comfort with property management platforms, mobile apps, and workflow tools.
- Excellent organizational abilities with strong attention to detail.
- Self‑motivated and able to work with minimal supervision.
- Strong written and verbal communication skills.
- Ability to troubleshoot issues, prioritize tasks, and manage multiple projects simultaneously.
Attributes That Make You a Great Fit
- Proactive problem‑solver who anticipates needs before they become issues.
- Comfortable adopting new technologies and optimizing existing processes.
- Reliable, resourceful, and committed to delivering a high standard of service.