What are the responsibilities and job description for the Service Advisor - Toyota position at Berglund Toyota?
At Berglund Toyota, we are passionate about delivering exceptional automotive experiences and setting the bar for customer satisfaction. As a leading Toyota dealership, we pride ourselves on our innovative approach, supportive team environment, and commitment to excellence. If you're eager to grow your career with a dynamic company that values your talent, this is your chance to be part of something special—helping customers drive with confidence and expanding your skills in a thriving industry.
Job Responsibilities:
Job Responsibilities:
- Greet customers and listen to their vehicle concerns
- Explain service options and estimates clearly
- Schedule service appointments and manage customer flow
- Communicate effectively with technicians and customers
- Ensure customer satisfaction through quality service
- Upsell additional services when appropriate
- Maintain accurate service records
- Previous experience as a Service Advisor or in a similar role preferred
- Excellent communication and customer service skills
- Knowledge of automotive systems and repair procedures
- Ability to multi-task and work in a fast-paced environment
- Valid driver’s license and good driving record
- Bilingual skills are a plus
- Competitive salary plus performance incentives
- Health, dental, and vision insurance
- Paid time off and holidays
- Training and career development opportunities
- Employee discounts on services, parts, and vehicles.