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Regional Service Director

Berger Communities
Pittsburgh, PA Full Time
POSTED ON 12/9/2025 CLOSED ON 12/18/2025

What are the responsibilities and job description for the Regional Service Director position at Berger Communities?

Apartment Regional Service Director

$80,000-$90,000/annually, 10% annual bonus potential, plus an annual travel reimbursement.

Benefits available on the 1st of the month, following only 30 days of employment:

  • Medical, Dental, and Vision Insurance
  • Flexible Spending Accounts for Medical Expenses and Dependent Care
  • Short-Term Disability Income Insurance – at no cost!
  • Long-Term Disability Income Insurance – at no cost!
  • Life Insurance
  • 401K plan with employer match

Added Benefits

  • Tuition assistance program
  • $1,000 employee referral rewards
  • 15 PTO days per year
  • 1 volunteer time off day per year
  • Paid holidays and 2 floating holidays
  • 20% rent discount at any Berger community – eligible on your first day of employment

Type: Full Time, 8AM-4:30PM

Location: Cleveland, OH and Pittsburgh, PA.

Minimum Experience: 8 years in Property Management at a Service Manager level or beyond.

Education Desired - High School or GED, Technical School Certification or Equivalent Experience, CFC Certification (minimum Type I & II), CAMT designation a plus.

Berger Communities is seeking a Regional Service Director to provide leadership, coaching, and operational oversight across a portfolio of apartment communities. This role is key in supporting on-site Service Managers and maintenance teams to ensure top-notch resident satisfaction, compliance with safety and regulatory standards, and consistent execution of company policies.

What You’ll Do

  • Lead and mentor Service Managers and maintenance teams.
  • Oversee maintenance operations, inspections, and compliance.
  • Support preventive maintenance and quality assurance programs.
  • Respond to emergencies and ensure readiness for regulatory reviews.
  • Drive operational efficiency and partner with vendors.

Why Berger?

At Berger, we’re dedicated to serving our residents, supporting our teams, and delivering great results. You’ll join a people-first culture with competitive pay, benefits, and opportunities for growth.

#INDSJ

Salary : $80,000 - $90,000

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