What are the responsibilities and job description for the Regional Service Director position at Berger Communities?
Apartment Regional Service Director
$80,000-$90,000/annually, 10% annual bonus potential, plus an annual travel reimbursement.
Benefits available on the 1st of the month, following only 30 days of employment:
- Medical, Dental, and Vision Insurance
- Flexible Spending Accounts for Medical Expenses and Dependent Care
- Short-Term Disability Income Insurance – at no cost!
- Long-Term Disability Income Insurance – at no cost!
- Life Insurance
- 401K plan with employer match
Added benefits:
- Tuition assistance program
- $1,000 employee referral rewards
- 15 PTO days per year
- 1 volunteer time off day per year
- Paid holidays and 2 floating holidays
- 20% rent discount at any Berger community – eligible on your first day of employment
Type: Full Time, 8AM-4:30PM
Location: Cleveland, OH and Pittsburgh, PA.
Minimum Experience: 8 years in Property Management at a Service Manager level or beyond.
Education Desired - High School or GED, Technical School Certification or Equivalent Experience, CFC Certification (minimum Type I & II), CAMT designation a plus.
Berger Communities is seeking a Regional Service Director to provide leadership, coaching, and operational oversight across a portfolio of apartment communities. This role is key in supporting on-site Service Managers and maintenance teams to ensure top-notch resident satisfaction, compliance with safety and regulatory standards, and consistent execution of company policies.
What you’ll do:
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Lead and mentor Service Managers and maintenance teams.
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Oversee maintenance operations, inspections, and compliance.
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Support preventive maintenance and quality assurance programs.
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Respond to emergencies and ensure readiness for regulatory reviews.
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Drive operational efficiency and partner with vendors.
Why Berger?
At Berger, we’re dedicated to serving our residents, supporting our teams, and delivering great results. You’ll join a people-first culture with competitive pay, benefits, and opportunities for growth.
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