What are the responsibilities and job description for the Service Porter position at Berger Chevrolet?
Ready to be part of the team behind every great service experience? Berger Chevrolet is looking for an additional Service Porter to support our customers and service department throughout the day. Join our fourteen-time Dealer of the Year award-winning organization and enjoy great benefits, career growth opportunities, and ongoing support.
POSITION SUMMARY:
In this role, you’ll support the service department by helping coordinate customer vehicle flow and creating a smooth, welcoming experience for customers. You’ll help keep things moving throughout the day by supporting customers and team members while ensuring vehicles and service operations are properly supported. This position is onsite Monday – Friday (7/8am to 5:30pm) and Saturday (8am to 1pm).
JOB DESCRIPTION:
- Prep customer vehicles for Service Technicians.
- Greet guests and direct them to the appropriate person or location.
- Support Service Advisors with customer needs as needed.
- Clean the service department and customer waiting lounge.
- Restock service department-related supplies.
- Assist with picking up and delivering customer vehicles when needed.
- Assist with test-driving customer vehicles when needed.
- Other responsibilities may be assigned through continued employment.
BENEFITS:
- Compensation – $15.00 - $17.00 hourly (depending on experience), and a yearly longevity bonus.
- Advancement Opportunities – We encourage promoting from within. Our average employee (out of 300) has been employed at Berger for six years - some for as long as 46 years!
- Great Work Environment – We are a family-friendly and drug-free workplace. Because of our exceptional team, we have been named a fourteen-time Dealer of the Year within the past twenty years.
- Full-Time Benefits Package – Medical, Dental, Vision, HSA or FSA, Accident, and Critical Illness Insurance; a Berger-sponsored $25,000 life insurance policy (additional life insurance options are available for purchase); and Berger-sponsored short-term disability with long-term disability insurance available for purchase; 401k with an annual employer match; paid time off; and paid holidays.
- Additional Benefits – Membership with Working Advantage allows our team to enjoy discounts on theme parks, hotels, concert tickets, and more!
- EOE – We are an Equal Opportunity Employer.
DESIRED SKILLS & QUALIFICATIONS:
- Must be 18 years or older.
- Physical ability to lift heavy objects up to 50 lbs and work in various weather conditions.
- Effective communication and interpersonal skills.
- Reliable, trustworthy, organized, and efficient.
- Ability to operate an automobile with a valid driver's license.
- Must allow pre-employment screenings, background, driving, and drug test.
- Must be able to perform essential job functions of the position with or without reasonable accommodation and comply with workplace health procedures as directed by the public health department.
LOCATION:
2525 28th St SE, Grand Rapids, MI, 49512. Conveniently located near shopping centers, great lunch spots, and just 15 minutes from the heart of Grand Rapids.
BERGER'S CULTURAL BEHAVIORS:
Customer Focused, Innovating, Looking Ahead, One Team, Speak Boldly, It's on Me, and Integrity.
Salary : $15 - $17