What are the responsibilities and job description for the Business Manager, Chanel position at Bergdorf Goodman?
Job Description:
WHO WE ARE:
A New York landmark since 1901, Bergdorf Goodman represents the global pinnacle of style, service and modern luxury. With its rich history of showcasing leading and emerging designers, the iconic store at 5th Avenue and 58th Street—the crossroads of fashion—is a singular destination for discerning customers around the world. BG.com expands on Bergdorf Goodman's heritage, showcasing coveted collections for men and women in an unparalleled online shopping experience. Bergdorf Goodman is part of Saks Global's portfolio of top luxury retail brands and real estate assets. For more information on the latest news and events at Bergdorf Goodman, visit bergdorfgoodman.com or follow the brand on Instagram and YouTube.
YOU WILL BE:
The Business Manager leads with a focus on customer service and relationship-building through the embodiment of Bergdorf Goodman's foundational Service Values: Excellence, Imagination & Graciousness. The ideal candidate demonstrates strong business acumen, with a deep understanding of both the departments and vendor's goals. You inspire performance, drives sales growth, and fosters a collaborative culture that delivers exceptional client experience while upholding the highest standards of luxury retail.
WHAT YOU WILL DO:
- Promote the vision and culture of Bergdorf Goodman while upholding brand loyalty and being an advocate of the assigned vendor brand
- Develop team goals by partnering with BG and vendor teams to create strategic solutions that drive sales growth
- Oversee Associate performance management, including career coaching, and recognition of excellence
- Address business and behavioral development opportunities with empathy
- Manage BG strategies and plans to achieve vendor sales goals and individual associate KPIs, including sales volume
- Develop and implement strategies to expand brand availability to Bergdorf Goodman's Latest Sellers
- Create and lead Client Strategies, including a clear vision for client development programs and strategies for developing and retaining key client relationships
- Lead collaboration between BG and vendor teams on all client-facing events and exclusive experiences
- Serve as the visual merchandising liaison with the vendor brand team
- Coordinate scheduling of all vendor training, including collection launches, seasonal marketing, selling ceremonies, and operational training
- Compile and deliver comprehensive business recaps and executive summaries to important partners and sales teams
- Maintain strict confidentiality when handling proprietary Bergdorf Goodman and vendor information
WHAT YOU WILL BRING:
- 2 years of experience, luxury retail fashion experience
- Proven track record achieving business results
- Basic proficiency with MS Office Product Suite, advanced proficiency
- Role may require standing, bending, climbing stairs, and lifting and carrying up to 10 pounds
- Associates must be willing to work a flexible schedule based on business need, which will include evenings, weekends, and holidays
- Comfortable working in a remote environment
YOUR LIFE AND CAREER AT BERGDORF GOODMAN:
- Opportunity to work in a dynamic fast paced environment at a company experiencing growth and transformation
- Exposure to rewarding career advancement opportunities across the largest multi-brand luxury retailer from retail to distribution, to digital or corporate
- Comprehensive benefits package for all eligible full-time employees (including medical, vision and dental)
- An amazing employee discount
Saks.com is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Compensation for this role varies by geographic location. The listed range reflects multiple markets, including higher-cost areas. Actual starting pay will be determined based on work location, experience, and other job-related factors