Legal Receptionist/Administrative Assistant

Receptionist / Administrative Assistant

About the Firm

Bercovitch Law Offices, P.C. is a fast-paced, modern immigration and personal injury law firm serving clients throughout the greater Philadelphia area. We are seeking a dependable, professional, and organized Receptionist / Administrative Assistant to join our team.

The primary responsibility is answering and directing telephone calls. The position also includes greeting clients, conducting initial client intakes, coordinating appointments, managing documents, and providing general administrative support.

Depending on experience and office needs, the employee may occasionally assist attorneys and paralegals with immigration or personal injury casework.

Responsibilities

• Answer and direct incoming telephone calls promptly and professionally, take accurate messages, and coordinate follow-up.
• Greet clients and other visitors to the office.
• Conduct initial intakes with prospective clients, collecting contact information and basic case details for attorney review.
• Accurately record intake information and coordinate consultations with the appropriate attorney or staff member.
• Schedule and confirm consultations, appointments, and meetings.
• Maintain accurate calendars and enter court dates and deadlines as directed.
• Communicate professionally with clients by telephone, email, and text message.
• Copy, scan, upload, organize, and file documents.
• Maintain electronic and physical client files.
• Prepare routine correspondence, appointment confirmations, and other administrative communications.
• Process incoming and outgoing mail.
• Request documents and information from clients as directed.
• Provide general administrative support to attorneys, paralegals, and other staff members.
• Occasionally assist with immigration or personal injury casework, as directed and appropriate to experience.
• Perform other related duties as assigned.

Qualifications

• Strong verbal and written communication skills.
• Professional and courteous telephone manner.
• Excellent organizational and time-management skills.
• Ability to manage multiple tasks and prioritize responsibilities.
• Strong attention to detail and accuracy.
• Dependability, punctuality, and good judgment.
• Ability to communicate professionally with clients from diverse backgrounds.
• Ability to maintain confidentiality and handle sensitive information appropriately.
• Basic proficiency with email, Microsoft Office, document scanning, and electronic file-management systems.
• Ability to work independently and as part of a team.

Preferred Qualifications

• Prior experience in reception, administration, client intake, customer service, or a professional office.
• Experience working in a law firm or other professional-services environment.
• Familiarity with legal case-management or cloud-based document systems.
• Spanish-language proficiency is preferred but not required.

Position Details

• Position Type: Full or Part-time
• Schedule: Office hours; Monday - Friday, 9am-5pm

The ideal candidate is friendly, responsible, detail-oriented, and comfortable communicating with clients throughout the day. We value someone who takes initiative, remains composed in a busy office, and helps ensure that clients receive prompt and professional service.

Pay: $18.00 - $25.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off

Application Question(s):

• What is your preferred starting salary (hourly rate)?

Experience:

• Office: 1 year (Required)

Language:

• Spanish, French or other foreign language? (Preferred)

Work Location: In person

Salary : $18 - $25