What are the responsibilities and job description for the Account Manager (Remote) position at Benzinga?
Position Overview
We are seeking a client-facing Account Manager to support and grow advertiser relationships across a mix of performance and brand awareness campaigns. This role will serve as a primary day-to-day contact for clients and internal teams, helping ensure campaigns launch smoothly, stay on track, and deliver against client goals.
The ideal candidate is organized, proactive, and comfortable managing multiple campaigns in a fast-paced media environment. They should be able to communicate clearly with clients, monitor campaign progress and performance, and coordinate effectively across sales, ad ops, creative, editorial, and reporting teams.
Key Responsibilities
Serve as a primary contact for assigned advertisers, agencies, and brand partners
Manage campaigns from post-sale handoff through launch, optimization, completion, and recap
Coordinate with internal teams to ensure assets, approvals, tracking, and deliverables are completed on time
Track pacing, fulfillment, and performance across both brand and performance programs
Communicate campaign updates, timelines, results, and recommendations clearly to clients
Monitor KPIs such as impressions, clicks, CTR, leads, conversions, engagement, ROAS and other agreed-upon campaign goals
Help identify risks, escalate and, troubleshoot issues, and support timely resolution
Prepare reports, recaps, and client-facing performance summaries
Support sales in renewals and account growth
Maintain accurate campaign records and internal documentation
Qualifications
1-3 years of experience in account management, client services, campaign management, media, advertising, or digital marketing
Experience managing advertiser or agency relationships in a publisher, media, agency, or ad tech environment
Familiarity with both performance-focused and brand awareness campaigns
Strong organizational, project management, and communication skills
Ability to interpret campaign performance and turn results into clear client-facing insights
Collaborative, detail-oriented, and solution-focused approach
Preferred Qualifications
Experience with sponsored content, display, lead generation, video, newsletter, or custom advertising programs
Familiarity with campaign reporting tools, CRMs, and project management systems
Experience supporting client renewals and identifying growth opportunities within accounts
Success in This Role Looks Like
Campaigns launch on time and are managed effectively
Clients feel informed, supported, and confident in execution
Risks and delivery issues are identified and addressed early
Brand and performance campaigns are managed according to their distinct goals
Strong client service helps support retention and growth