What are the responsibilities and job description for the Digital Marketing Manager position at Benson Enterprises - HR?
Reports to: VP, Brand Strategy
Direct Reports: None
FLSA Status: Full-time, salaried exempt
Application Deadline: Rolling Application
Work Location: Ochsner Sports Performance Center, Metairie, LA
Who we are:
The mission of the New Orleans Saints and New Orleans Pelicans is to be #1 in everything we do and to be a global brand to all of our fans. We take pride in the growth and success of the entire Gulf Coast region and are committed to leveraging our resources and goodwill to foster meaningful change for the greater good of society and our community. We celebrate individuality and value all identities and experiences, and value the perspectives of our team members. Our team members are integral to our success, and we stand beside them through success and hardship. We make it a priority to make all team members feel included and their opinions be heard. Together, we win!
Who you are:
You want to be part of a team that values community, integrity, excellence, and an organization where people come first and are celebrated. You love the industry of sports, and are excited by the potential of working for two major leagues, the NFL and the NBA. You understand and appreciate that New Orleans is a unique city with so much to offer, and you want to be a part of the vibrant community that wants to see it’s teams be the best. You are passionate, driven, and ready to work hard and have fun.
Position Summary:
The New Orleans Saints and Pelicans are seeking a Digital Marketing Manager that will spearhead the digital strategy and execution for the Saints and Pelicans, encompassing paid social, search, display, and video channels. They will collaborate with a performance marketing agency while also managing in-house media buys to drive revenue and enhance brand visibility. This role will work closely with creative teams to optimize assets for various channels and ensure seamless integration with digital platforms and email marketing efforts. Leveraging data analytics, the manager will identify fan segments and behaviors to refine targeting strategies and grow the fan database. Additionally, they will stay abreast of marketing technology trends, test new tools, and provide insights on emerging tech's impact on revenue generation.
What you will be doing:
Manage the Pelicans’ and Saints’ digital strategy, planning, execution, budget, reporting and optimization across paid social, search, display and video.
You’ll both partner with our performance marketing agency on digital campaigns AND get your hands dirty with in-house media buys.
You’ll be focused on helping us achieve our ambitious single game, season ticket and partnership revenue goals, and increase brand awareness.
Work with our talented creative team (video, motion, static) to discover which assets are most impactful in each channel, with the goal of continuous creative optimization.
Collaborate closely with our digital platforms team (sites, apps) and email marketing manager to ensure your world is integrated into theirs. You’ll help optimize our approach to lead onboarding, cultivation and reporting, which is facilitated through Adobe Marketo, our email and digital automation tool.
Work with the Business Intelligence team to build segments and fan profiles from the behavioral and demographic data flowing into our warehouse.
Leverage paid digital to help grow our database of fans and first party data as we contend with a cookie-less world.
Maintain a digital advertising calendar and share it with the Marketing, Ticket Sales & Service and Corporate Partnerships teams.
Regularly socialize campaign results to show the impact of digital advertising.
Keep tabs on the latest marketing technology and recommend, test and measure new tech that can improve efficiencies and drive additional revenue.
Develop a deep understanding for the business of sports and the behaviors of sports fans.
What you’ll bring:
3 years of professional experience in performance marketing or digital advertising; ideally at a digital agency or a large consumer brand; past work in sports & entertainment marketing also a plus.
Deep understanding of performance marketing channels including Meta, YouTube, Google Display, SEM, email and SMS
Highly adaptable, with the skills, demeanor and confidence to thrive in a (very) fast-paced environment
Experience with building customer segments and profiles
Experience managing an agency relationship a plus
Fascination with technology and how businesses can make emerging tech actionable
Solid writing skills, both for communication to avid fans or colleagues
Strong presentation skills -- adept a presenting digital campaigns and performance results to everyone from rookie colleagues to the C-Suite.
Bachelor’s degree in business, marketing or relating field
What we offer:
Medical, Dental and Vision Insurance options
401K with employer contributions
Paid parental leave
PTO and paid holidays
Wellness Program