What are the responsibilities and job description for the Item Entry Tech, (Specialty) position at Benecard Services, LLC?
Item Entry Specialist
Location: Mechanicsburg, PA
Department: Specialty Operations
Status: Full-Time, Non-Exempt
Schedule: Monday-Friday
Position Summary
As an Item Entry Specialist, you will play a key role in supporting day-to-day pharmacy and specialty operations by ensuring accurate data entry, maintaining patient and prescription records, and assisting with workflow processes across multiple departments. This position requires a highly organized individual who can work independently, manage multiple priorities, and maintain a high level of accuracy in a fast-paced environment. The ideal candidate is self-motivated, tech-savvy, and thrives with minimal supervision. [Job
Key Responsibilities
- Accurately enter and update patient, prescription, and program information in internal systems.
- Review records for completeness and data accuracy.
- Maintain detailed documentation and notes to support operational workflows.
- Communicate professionally with internal teams and external partners as needed.
- Process requests and updates while adhering to established procedures and turnaround times.
- Utilize multiple systems simultaneously to manage workload efficiently.
- Identify and escalate issues that may impact service levels or data integrity.
- Communicate with patients, providers, and external pharmacies via telephone to obtain, verify, and update information related to prescriptions, inventory items, orders, and account records.
What You'll Bring
- Strong computer skills and the ability to learn new systems quickly.
- Excellent attention to detail and commitment to accuracy.
- Ability to work independently with limited supervision.
- Strong organizational and time management skills.
- Ability to multitask and prioritize effectively in a fast-paced environment.
- Professional written and verbal communication skills.
- Dependable, self-motivated, and results-oriented approach to work.
- Team-oriented mindset with a willingness to support colleagues and department objectives.
Preferred Qualifications
- 1-3 years of experience in data entry, healthcare operations, pharmacy support, insurance verification, customer service, or a related field.
- Experience working in a high-volume operational environment preferred.
- Proficiency in Microsoft Office, particularly Excel.
- Experience handling confidential information with professionalism and discretion.
Salary : $21 - $22