What are the responsibilities and job description for the Item Entry Technician, Specialty position at Benecard Services Inc.?
Item Entry Specialist (MUST BE A REGISTERED PHARMACY TECHNICIAN)
Location: Bonita Springs, FL
Department: Specialty Operations
Status: Full-Time, Non-Exempt
Schedule: Monday-Friday
Position Summary
As an Item Entry Specialist, you will play a key role in supporting day-to-day pharmacy and specialty operations by ensuring accurate data entry, maintaining patient and prescription records, and assisting with workflow processes across multiple departments. This position requires a highly organized individual who can work independently, manage multiple priorities, and maintain a high level of accuracy in a fast-paced environment. The ideal candidate is self-motivated, tech-savvy, and thrives with minimal supervision. [Job
Key Responsibilities
· Accurately enter and update patient, prescription, and program information in internal systems.
· Review records for completeness and data accuracy.
· Maintain detailed documentation and notes to support operational workflows.
· Communicate professionally with internal teams and external partners as needed.
· Process requests and updates while adhering to established procedures and turnaround times.
· Utilize multiple systems simultaneously to manage workload efficiently.
· Identify and escalate issues that may impact service levels or data integrity.
· Communicate with patients, providers, and external pharmacies via telephone to obtain, verify, and update information related to prescriptions, inventory items, orders, and account records.
What You'll Bring
· Strong computer skills and the ability to learn new systems quickly.
· Excellent attention to detail and commitment to accuracy.
· Ability to work independently with limited supervision.
· Strong organizational and time management skills.
· Ability to multitask and prioritize effectively in a fast-paced environment.
· Professional written and verbal communication skills.
· Dependable, self-motivated, and results-oriented approach to work.
· Team-oriented mindset with a willingness to support colleagues and department objectives.
Preferred Qualifications
· 1-3 years of experience in data entry, healthcare operations, pharmacy support, insurance verification, customer service, or a related field.
· Experience working in a high-volume operational environment preferred.
· Proficiency in Microsoft Office, particularly Excel.
· Experience handling confidential information with professionalism and discretion.