Business Systems Analyst

The Business Systems Analyst is responsible for reviewing, analyzing, and evaluating business systems and user needs to support organizational objectives. This role partners closely with business owners, development teams, and Quality Assurance to define requirements, design system enhancements, and ensure solutions align with business strategies. The ideal candidate brings strong analytical skills, healthcare industry experience, and hands-on SQL expertise.

Location: On‑site – 5 days per week

Key Responsibilities

• Review, analyze, and evaluate business systems and user needs
• Document business requirements and assist stakeholders in defining project scope and objectives
• Develop and communicate system changes to meet business strategies
• Work extensively with Programming and Quality Assurance teams to ensure solutions are delivered as designed
• Facilitate the resolution of questions and issues throughout the development lifecycle
• Determine operational objectives by learning business functions, collaborating with end users, and evaluating output requirements
• Write detailed business specifications and obtain business sign-off
• Assess current system capabilities and design process and system improvements
• Recommend controls, identify issues, and create improved procedures
• Define project requirements, including milestones, phases, and deliverables; assist with forming project teams
• Perform daily, weekly, and monthly analyses of current processes using operational metrics
• Understand and communicate the operational impact of system or process changes
• Use data analysis to recommend improvements to senior management and actively participate in the implementation of approved changes
• Develop informative, actionable, and repeatable reports highlighting business trends and opportunities for improvement
• Conduct ad hoc analyses to investigate one-time or ongoing operational issues
• Evaluate competitor systems and processes; analyze comparative strengths and weaknesses
  
  

Required Qualifications

• Bachelor’s degree in a related field or equivalent professional experience
• Healthcare industry experience required, preferably in claims processing
• Strong SQL experience required, including the ability to query DB2 databases on an AS400 platform
• Ability to work independently and collaboratively in a team environment
• Highly organized with excellent time-management skills
• Strong analytical, problem-solving, and critical-thinking abilities
• Detail-oriented, inquisitive, and data-driven
• Proven ability to build consensus, influence stakeholders, and drive operational change
  
  

Benecard Services, LLC

Benecard Services, LLC has been administering carve-out, fixed rate insured prescription drug benefit programs since 1990. Benecard is a full service, in-house prescription benefit administrator that includes mail and specialty drug dispensing. We are a premiere nationwide Prescription Benefit Administrator headquartered in Lawrenceville, New Jersey.

Website: http://www.benecard.com

BeneCard PBF

BeneCard PBF provides self-funded prescription benefit program administration with a personalized approach through focused, clinical expertise. Our business model operates on a customized claim processing system offering unlimited capability and flexibility to respond to client needs in an evolving marketplace. Advanced clinical programs and advanced technology provide the framework to maximize the use of all data elements available. This allows BeneCard PBF to filter the information, focus on clinical opportunities and facilitate interaction between the physician, the pharmacist and the patient to effectively promote complete health care. Headquartered in Bonita Springs, Florida.

Website: http://benecardpbf.com

National Vision Administrators

For over 40 years, National Vision Administrators (NVA) has been meeting the vision benefit needs of public employer groups, Health & Welfare Funds, Associations and Coalitions. Providing millions of people throughout the United States with vision care programs that help them be smarter buyers of eye care and eyewear, NVA is particularly well suited to address today's health benefit challenges as it relates to eye care. We offer cost-effective, customized vision benefit programs that are clinically integrated. We are proud of the fact that we have retained over 99% of our clients and believe it is the greatest testimony to the high-quality benefits and service satisfaction we provide to both our clients and their members. Headquartered in Clifton, New Jersey.

Website: http://www.e-nva.com

NVA is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.