What are the responsibilities and job description for the Fragrance Specialist – Retail Key Holder position at Beneash Specialty?
OVERVIEW
The ideal candidate is confident in a sales-driven environment and brings a refined approach to customer experience. This role is suited for someone who is naturally engaging, with strong attention to detail and pride in their work. The position includes keyholder responsibilities and requires consistency, accountability, and professionalism during assigned shifts.
A DAY IN THE ROLE…
- Welcome customers and guide them through a personalized fragrance discovery experience
- Recommend products based on scent preferences, lifestyle, and use occasions
- Lead the sales process from initial engagement through transaction
- Contribute to overall sales through thoughtful recommendations and product pairing
- Maintain a clean, organized store that is always ready for customers
- Uphold store standards and service expectations throughout your shift
KEYHOLDER RESPONSIBILITIES
- Open and close the store in accordance with company procedures
- Maintain accountability for store operations during assigned shifts
- Ensure accurate cash handling and adherence to store policies
- Support a secure and well-organized store environment
- Address customer concerns professionally and escalate when appropriate
YOU’LL EXCEL IN THIS ROLE IF YOU HAVE…
- Previous retail or customer-facing experience preferred
- Strong communication and interpersonal skills
- Ability to take ownership of responsibilities during assigned shifts
- High attention to detail and reliability
- Interest in fragrance, scent profiles, or product knowledge development
SCHEDULING & AVAILABILITY
This role follows a consistent weekly schedule centered around key business days, including Friday, Saturday, and Sunday, along with one additional weekday.
Applicants should be able to maintain reliable availability aligned with this structure.
ADDITIONAL REQUIREMENTS
- Ability to stand for extended periods and perform standard retail tasks
- Professional presentation suitable for a customer-facing environment
COMPENSATION & BENEFITS
- Competitive hourly pay based on experience
- Attendance bonus eligibility
- Employee merchandise discount
- Opportunities for growth within a specialty fragrance retailer
ABOUT BENEASH SPECIALTY
Beneash Specialty is your premier destination for designer, luxury, and middle eastern fragrances, located in Las Cruces, NM. Whether you’re exploring something new or rediscovering a signature favorite, we’re here to help you feel confident, seen, and inspired—every time you shop.
Representing over 300 leading global brands, Beneash Specialty takes pride in being a trusted destination for fragrance and beauty enthusiasts alike. With over 30 years of commitment to authenticity, product expertise, and attentive service, we have built lasting relationships while remaining true to our roots—offering a welcoming experience where every visit feels personal and every fragrance tells a story.
Pay: From $17.50 per hour
Benefits:
- Employee discount
People with a criminal record are encouraged to apply
Application Question(s):
- This position requires consistent availability on key business days, including weekends. Are you able to commit to a regular weekly schedule that includes Friday, Saturday, and Sunday shifts?
Which days of the week are you typically available to work?
- Please describe your experience in a retail or customer-facing environment, including your role in guiding the customer through the sales process.
- In a retail environment, maintaining presence and initiative during quieter periods is essential. How do you remain engaged and continue to drive the customer experience when traffic is slow?
- Please describe a specific instance where you initiated a conversation with a customer and successfully recommended a product. What approach did you take, and what was the outcome?
- What does a strong in-store customer experience mean to you, and how do you personally contribute to creating it?
- This role includes keyholder responsibilities such as opening and closing the store, maintaining store standards, and overseeing operations during assigned shifts. Can you speak to your experience handling this level of responsibility?
- This role requires guiding the experience from initial engagement through to completing the transaction. How comfortable are you leading the full sales process?
Ability to Commute:
- Las Cruces, NM 88011 (Required)
Work Location: In person
Salary : $18