Facilities Support Specialist

Salary

Position Range: $36.01 - $40.54

FLSA Status

Non-Exempt

Join the team that keeps the Tri-Cities moving!

OUR MISSION

Ben Franklin Transit (BFT) provides exceptional and cost-effective transportation services that consistently exceed customer expectations while promoting the principles and practices of livable communities and sustainable development.

OUR VALUES

We value customer service, collaboration, diversity, fiscal accountability, innovation, sustainability and safety. Employees and representatives of BFT are expected to uphold our values and mission.

NATURE OF POSITION

Perform semi-skilled and skilled work to maintain, repair, and replace, if necessary, devices, equipment, and machinery at all transit buildings and facilities.

Essential Duties And Responsibilities

• Maintain preventative and corrective maintenance programs for electrical, mechanical and/or HVAC systems.
• Schedule and monitor daily work for staff engaged in cleaning, repairing, and maintaining the condition of buildings, structures, grounds and related equipment.
• Diagnose and repair/replace basic components in electrical and plumbing systems, HVAC systems, and appliances or contact appropriate outside sources to resolve problems.
• Perform inspections of buildings, bus shelters, equipment, and adjacent grounds to assure equipment and facilities are in safe and in proper working order; advise supervisor of potential problems or risks.
• Repair, replace, clean, and maintain bus stop areas and zones and transit stop shelters.
• Cut, remove, and spray vegetation at bus stops, shelters, and transit centers.
• Reset, repair or replace damaged poles, schedule holders, signs, and brackets; clean and replace broken windows and glass.
• Update rider alert signage, schedules at transit centers and bus shelters; remove/add numbers on signs and shelters.
• Assemble and install shelters, benches, trash cans, seats, poles, signs, and schedule holders.
• Empty trash receptacles, dispose of biohazards and sharps from bus stop areas and zones, shelters, park and ride lots, and transit centers.
• Paint transit buildings, fixtures, and property including painting curbs at bus stop loading zones and transit centers.
• Perform snow and ice control at all fixed facilities.
• Assist in the coordination of building space allocation, layout, and building remodels as needed.
• Coordinate and schedule office space moves; remove, transfer, assemble and/or arrange furniture and fixtures.
• Operate and maintain all non-revenue company vehicles, tools, and equipment required in the normal performance of duties.
• Order or request necessary supplies and equipment to repair and/or maintain transit property, fixtures, and equipment; notify management when repairs are outside of normal purview.
• Estimate costs of maintenance and repairs; recommend cost-effective methods in repair and maintenance of facilities and equipment to management.
• Ensure that there is an adequate inventory of spare parts and equipment to effectuate predictable repairs as the need may arise.
• Prepare and maintain a variety of records and reports, including work order requests, site plans, blueprints, and other reports pertaining to assigned work.
• Identify safety hazards; perform hazardous waste clean-up following Agency guidelines, federal, state, and local codes and safety regulations.
• Transfer tools, parts, equipment, and supplies to and from work stations.
• Liaise with vendor regarding preventative maintenance contracts.
• Maintain procedures and manuals for repairs, servicing, and maintenance programs.
• Maintain cleanliness in the shop.
• Demonstrate regular and punctual attendance.
• Other duties as assigned.
  
  

Knowledge, Skills & Abilities

• Identify, interpret, and implement the codes, guidelines, and standards applicable to the maintenance and operational activities applicable to assigned duties.
• Methods of sustainable practices in routine maintenance of buildings and operation of their systems.
• Landscape maintenance methods to utilize chemicals and equipment to control weeds, insects, and plant diseases.
• Apply knowledge, skills, tools, and techniques to lead a team to project activities to meet project requirements.
• Understand and follow guidelines for safe handling and disposal of toxic and/or caustic chemicals, pesticides, and other hazardous materials, including bloodborne pathogens.
• Operate and maintain tools, equipment, and materials used for building and grounds maintenance and repair.
• Direct and instruct others on proper work methods and use of tools and equipment.
• Coordinate work and activities with others.
• Safely use hand tools and basic power tools to perform routine maintenance on buildings and related appurtenances.
• Read and interpret work plans, blueprints, schematics, operations, and service manuals.
• Basic mathematical calculations and common measures to calculate square footage, proportions, and volume.
• Ability to independently use diagnostic equipment in trouble shooting more complex system or equipment failures and to analyze results for corrective actions.
• Maintain records.
• Perform manual labor on a continuous basis.
• Establish and maintain cooperative-working relationships with those contacted in the course of business.
• Learn new technologies, policies, procedures and guidelines established by professional organizations and/or governing agencies.
• Utilize office equipment and other relevant technology (software and systems) to meet business needs.
• Understand, follow, and communicate clearly and concisely, both orally and in writing.
• Work as a team member and independently; effectively apply organizational and time management skills; meet deadlines and comply with Agency policies.
• Exercise sound judgment in making decisions.
• Focus on tasks and recall details; handle frequent interruptions.
  
  

Other Characteristics

• Collaboration: Shares time and knowledge with others; adjusts priorities as circumstances dictate; follows through on commitments, accepts responsibility for actions, resolves interpersonal conflicts constructively.
• Diversity: Demonstrates an awareness and respect of cultural and individual values. Treats all people with dignity, courtesy and respect.
• Fiscal Accountability: Actively contributes to the productivity of the agency; demonstrates good stewardship of company time and resources; displays high standards of ethical conduct.
• Customer Service: Anticipates the needs of internal and external customers; delivers quality work products and services within expected timeframes. Considers and responds appropriately to people in various situations.
• Innovation: Considers new approaches to situations; encourages ideas and improvements.
• Sustainability: Actively encourages environmental benefits and the conservation of natural resources.
• Safety: Adheres to safety related laws, regulations, standards, and practices; performs work in a safe manner; encourages and supports others to be safe while at work.
  
  

Minimum Qualifications

High School Diploma or G.E.D. equivalent and completion of an apprentice program in electrical, plumbing, painting, or carpentry plus three-years of experience in general building maintenance; or an equivalent combination of experience, education, and training. Must possess a valid driver’s license.

Licenses, Certifications & Other Requirements

• Must obtain and maintain the following licenses and certifications for continued employment at BFT:
• First Aid certification; or ability to obtain within 180-days of employment
• Forklift Certification, or ability to obtain within 180-days of employment
  
  

Preferred Qualifications

Five-years of experience performing semi-skilled and skilled facilities and/or grounds maintenance activities and leading a team to complete a project.

Physical Requirements

Frequently stand and walk for extended periods; lift and carry parts, tools, and equipment; push/pull or forcibly moving heavy parts and equipment. Frequently use hands; extend arms and use upper extremities, finger dexterity and hand strength to reach, pick, pinch and grasp tools and controls and/or to feel the attributes of objects by touch. Occasionally lift, push/pull, or carry up to 50 pounds. Frequently ascends/descends stairs, ladders, and inclines while maintaining balance; bends/twists at knees, waist, neck, and wrists while performing repairs and maintenance. Occasionally kneels, crouches, and crawls. Visual acuity to inspect and operate equipment and vehicles.

WORKING CONDITIONS

Work is performed both inside and outside in various weather conditions with exposure to extreme heat and cold. Exposure to moving mechanical parts, constant loud noises and vibrations; fumes, odors, dusts, and toxic and/or caustic solvents and chemicals, poor ventilation, inadequate lighting and confined spaces; exposure to electrical energy. May be exposed to bodily fluids and bloodborne pathogens. Operate a motor vehicle and equipment. Respond to emergency situations 24 hours a day, 7 days a week.

If you want to give back to the community, consider hopping onboard the team that's going places!

Equal Employment Opportunity (EEO) Policy

Ben Franklin Transit (BFT) is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. It is BFT’s policy to employ, train, promote, compensate, and provide conditions of employment without regard to a person’s race, color, sex, disability, religion, national origin, age, veteran’s status, citizenship, or any other status protected by applicable law.

Drug-Free Workplace Policy

Ben Franklin Transit (BFT) is a drug-free workplace.

The purpose of this policy is to ensure worker fitness for duty and to protect our employees, passengers, and the public from the risks posed by the use of alcohol and prohibited drugs.

Participation in BFT’s zero tolerance drug-free workplace policy is a condition of employment.