What are the responsibilities and job description for the Chiropractic Receptionist position at Belville & Associates Chiropractic Clinic?
This role is part-time during the afternoon shift, with opportunities for additional hours depending on business needs
Job Description
A self-motivated, flexible, team player with a positive attitude who assists and works under the direction of a chiropractor, and performs a variety of administrative and clinical tasks to ensure a chiropractic office is running smoothly and efficiently. A chiropractic receptionist assists in answering the phone, scheduling patients, collecting payments, and answering patient questions.
Essential Functions:
Administrative Duties
- Warmly greets each patient by name as they check in for their appointments.
- Gives patients the proper paperwork needing to be filled out.
- Reviews paperwork to ensure accuracy and completion, and explain any required procedures to prepare the patient before the chiropractor's exam and treatment.
- Answers the phone.
- Schedules patient appointments.
- Telephones patients who have missed their appointments.
- Collects payments.
- Enter charges and payments.
- Updates doctor stat sheets.
- Files.
- Keeps Practice Operations Supervisor informed of any supplies that need to be ordered.
- Promptly and effectively deals with situations that arise like when a patient has to wait an excessive length of time for an appointment; the ability to empathize with the patient and deal with the wait is a key to success.
Clinical Duties
- Escorts patient to appropriate room.
- Keeps rooms clean and organized.
- Ensures supplies are available.
- Takes and charts vitals.
- Educates patients by sharing chiropractic knowledge in a clear, concise manner which encourages the patient to ask further questions until the answer is fully understood.