Service Account Coordinator

Job Description

**Job Description**

We are seeking a detail-oriented and customer-focused Service Account Coordinator to manage and support our client accounts. The ideal candidate will serve as a primary point of contact for clients, ensuring smooth communication, timely project updates, and exceptional service delivery. This role requires excellent organizational skills, problem-solving abilities, and a commitment to client satisfaction.

**Responsibilities**

• Serve as the primary liaison between clients and internal teams
• Manage service requests, project timelines, and deliverables
• Maintain accurate account records and documentation
• Monitor client satisfaction and address concerns proactively
• Coordinate with cross-functional teams to ensure projects meet quality standards
• Prepare reports and provide account updates to management
• Assist in developing strategies to enhance client relationships and retention
  
  

Qualifications

**Qualifications**

• Bachelor’s degree in Business Administration, Communications, or related field (preferred)
• 2 years of experience in account coordination, customer service, or project management
• Strong organizational and multitasking skills
• Excellent verbal and written communication abilities
• Proficiency in Microsoft Office Suite and CRM tools
• Ability to work both independently and collaboratively in a fast-paced environment
• Problem-solving mindset with attention to detail
  
  

Additional Information

**Benefits**

• Competitive salary
• Opportunities for professional growth and career advancement.
• Collaborative and creative work environment.
• Health, dental, and vision insurance.
• Paid time off and holidays.
• Ongoing training and development programs.