What are the responsibilities and job description for the Service Account Coordinator position at Alphabe Insight Inc?
Company Description
About Us
At Messa Sync, we specialize in delivering innovative and results-driven solutions for dynamic industries across the U.S. Our team thrives on clear communication, strategic execution, and a commitment to excellence. As we grow, we continue to value professionals who bring clarity, precision, and purpose to every project.
Job Description
Job Description
Nexmos Design is seeking a detail-oriented and client-focused Service Account Coordinator to join our operations team in Columbus, OH. In this role, you will serve as a key liaison between clients and internal teams to ensure service requests, timelines, and deliverables are met with precision. The ideal candidate is highly organized, has strong communication skills, and thrives in a dynamic, collaborative environment.
Key Responsibilities
Serve as the primary point of contact for assigned client accounts
Coordinate service delivery schedules and ensure all commitments are met
Track ongoing project progress, deliverables, and client communications
Collaborate with design and operations teams to resolve client inquiries efficiently
Prepare service reports, update CRM records, and ensure documentation accuracy
Proactively identify opportunities to improve client experience and internal workflow
Qualifications
Qualifications
Bachelor’s degree in Business Administration, Communications, or a related field (preferred)
1–3 years of experience in client service, account coordination, or administrative support
Strong written and verbal communication skills
Proficiency with Microsoft Office Suite and CRM tools
Ability to manage multiple tasks, prioritize, and meet deadlines
Strong problem-solving abilities and a client-first mindset
Additional Information
Benefits
Competitive salary ($59,000 – $65,000 per year)
Professional development and growth opportunities
Supportive and collaborative work environment
Health, dental, and vision insurance packages
Paid time off and company holidays
Salary : $59,000 - $65,000
