What are the responsibilities and job description for the Call Center Representative position at BeloForm Craft?
Company Description
Swift7 Consultants is a forward-thinking consulting firm committed to operational excellence, client satisfaction, and professional growth. We specialize in delivering strategic solutions while maintaining a welcoming and professional environment for clients, partners, and internal teams. At Swift7, we believe the front desk is the heart of the organization — where first impressions turn into lasting relationships.
Job Description
Beloform is seeking a motivated and reliable Call Center Representative to join our team in Miami, FL. This role is ideal for individuals who thrive in a fast-paced professional environment and enjoy providing clear, effective communication to clients. As a key point of contact, you will represent the company with professionalism while ensuring a positive customer experience.
Responsibilities
Swift7 Consultants is a forward-thinking consulting firm committed to operational excellence, client satisfaction, and professional growth. We specialize in delivering strategic solutions while maintaining a welcoming and professional environment for clients, partners, and internal teams. At Swift7, we believe the front desk is the heart of the organization — where first impressions turn into lasting relationships.
Job Description
Beloform is seeking a motivated and reliable Call Center Representative to join our team in Miami, FL. This role is ideal for individuals who thrive in a fast-paced professional environment and enjoy providing clear, effective communication to clients. As a key point of contact, you will represent the company with professionalism while ensuring a positive customer experience.
Responsibilities
- Handle inbound and outbound calls in a professional and courteous manner
- Provide accurate information regarding company services and processes
- Maintain clear and detailed records of customer interactions
- Resolve inquiries efficiently while following company guidelines
- Collaborate with internal teams to ensure seamless communication
- Uphold high standards of customer service and professionalism
- Strong verbal communication skills in English
- Professional phone etiquette and active listening abilities
- Ability to multitask and manage time effectively
- Basic computer proficiency and attention to detail
- Positive attitude with a solution-oriented mindset
- Competitive salary ($44,000 – $47,000 annually)
- Growth opportunities within a structured organization
- Skill development and ongoing professional learning
- Supportive and professional work environment
- Stable, full-time position
Salary : $44,000 - $47,000